Concierge, The Westin Monache, Winter 26-27
Job Location:
Mammoth Lakes, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The mountains are calling.
NOTE: This position is located in Mammoth Lakes California.
Did you know that as part of your employment at The Westin Monache you receive a free season pass including free access to all other Alterra resorts Grin inducing isnt it
More about the benefits and perks of your adventure here:
Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Discounts on ski/snowboarding lessons
Friends and Family vouchers
Retail & Food discount
Equipment Rental discount
401k with company match
Healthcare
Dental
Vision
PTO for benefit eligible employees
Associates as well as their family and friends are eligible to receive discounts on Marriott hotels worldwide
*Offers of employment may be contingent upon successful completion of a background investigation.
Hourly pay rate: $21.00-$25.00
About this position:
- Create emotional connections with guests by adhering to Westin and Marriott Brand Standards.
- Assist hotel guests in planning their vacation.
- Help guests with reservations and special needs.
- Assist service express with phone calls amenities and guest requests.
- Take In-Room Dining orders arrange bell/valet housekeeping and engineering assistance.
- Manage all aspects of guests stay to Westin Brand Standards solving problems and communicating feedback to the Manager on Duty.
- Provide detailed information about Hotel Ski Area services and surrounding communities in person and by phone.
Requirements:
- High school graduate or equivalent.
- Knowledge of Mammoth and surrounding area strongly preferred.
- Minimum of two years experience in hospitality public relations or sales and marketing.
- Hotel or Resort experience preferred.
- Computer skills.
- Professional demeanor attitude and appearance.
- Strong work ethic.
- Effective communication with guests employees and management.
- Ability to perform under pressure.
About Company
Alterra Mountain Company is a family of 18 iconic year-round destinations, including the world’s largest heli-ski operation and owner of Ikon Pass.
