Computer Repair Technician
Plainfield, IN - USA
Job Summary
Accelerate your career. Join the organization thats driving the worlds technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at
Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow - itll be a fun journey!
Computer Repair Technician
Shift Hours: M-F 8am-4:30pm
Hourly Rate: $20.00 Bonus
Position Summary
Are you passionate about technology troubleshooting and hands-on device repair We are seeking an experienced Computer Repair Technician to diagnose repair test and optimize a variety of electronic devices including laptops desktops PCs tablets mobile devices and related hardware.
Key Responsibilities
- Diagnose troubleshoot repair and test electronic assemblies sub-assemblies and end-user devices.
- Perform hardware repairs and replacements including screens batteries memory storage drives keyboards and other components.
- Execute system upgrades software installations firmware updates and device optimization activities.
- Utilize diagnostic tools testing equipment engineering specifications schematics blueprints and technical documentation to identify and resolve issues.
- Conduct functional testing calibration and quality inspections to ensure products meet performance and reliability standards.
- Document repair activities testing procedures and results accurately within designated systems.
- Analyze test data and provide recommendations for corrective actions when needed.
- Adhere to established quality safety and operational procedures.
- Collaborate with engineering operations and technical support teams to resolve complex repair issues.
- Maintain productivity and quality standards in a fast-paced repair and refurbishment environment.
What Success Looks Like
- Consistently delivers high-quality repairs with minimal rework.
- Accurately diagnoses hardware and software issues across multiple device platforms.
- Meets productivity turnaround time and quality metrics.
- Demonstrates strong attention to detail and commitment to customer satisfaction.
- Contributes to continuous process improvement and operational efficiency.
What Were Looking For
- Strong troubleshooting and problem-solving abilities.
- Experience repairing consumer electronics laptops desktops tablets or mobile devices.
- Ability to read and interpret technical documentation schematics and engineering specifications.
- Familiarity with diagnostic tools testing equipment and repair methodologies.
- Excellent organizational skills and attention to detail.
- Ability to work independently while collaborating effectively within a team environment.
- Strong verbal and written communication skills.
Required Qualifications
- High School Diploma GED or equivalent required.
- Associate degree technical certification or related coursework preferred.
- Minimum of 23 years of experience in electronics repair technical support device refurbishment manufacturing or a related technical field.
- Experience performing hardware repairs component replacements and device testing.
- Working knowledge of PCs laptops tablets mobile devices and related technologies.
Preferred Qualifications
- Experience in production repair depot refurbishment or electronics manufacturing environment.
- Industry certifications such as CompTIA A electronics repair certifications or equivalent technical credentials.
- Experience with quality control processes and documentation systems.
- Familiarity with inventory management and repair tracking systems.
Why Join Us
Join a team where technology innovation and continuous learning drive success. Youll have the opportunity to work with a wide range of devices and technologies while developing valuable technical skills in a collaborative and growth-oriented environment.
The typical base pay range for this role across the U.S. is USD $38800.00 - $62100.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location pay grade and variable compensation plan. Individual base pay within each range depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits paid time off parental leave a 401(k) plan and company match short-term and long-term disability coverage basic life insurance and wellbeing benefits among others.
This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under applicable law.
Required Experience:
IC
About Company
Ingram Micro helps businesses Realize the Promise of Technologyâ„¢. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more