Compliance Officer Onsite

Title/Role: Compliance Officer

Worksite Address: 8550 NW 33rd St. Suite 401 Doral FLBlair Stone Road Tallahassee FL 32399

Duration:3 Months

Engagement Type: Contract

Job Short Description: FL-DBPR-CTMH-Compliance Officer - ASSIGNMENT IS APPROXIMATELY 11 WEEKS IN LENGTH

Job Complete Description:

FL-DBPR-Condominiums Timeshares and Mobile Homes - Compliance Officer

Position: Pay Rate: $37

WORK ENVIRONMENT: Professional office business casual

WORK LOCATIONS: Candidate can select one of the following work locations:

• 8550 NW 33rd St. Suite 401 Doral FL 33122
• 2601 Blair Stone Road Tallahassee FL 32399

CANDIDATE RESPONSIBILITIES:

Contact constituents/complainants to discuss the details of the complaints that are filed.

Read state statute and compare with complaints to analyze the issue.

Communicating with the public so good customer service skills are a MUST.

Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason.

Provide any resources or referrals as appropriate.

Send a written correspondence to the complainant once approved by the supervisor.

Close the case out by adding the appropriate codes/activities/statues in Versa.

Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

Communicate verbally and in writing appropriately

Read and interrupt Florida statutes

Previous experience working with the public in a professional work environment

Exceptional organizational skills

Commit to the project time line

Skills Required:

Ability to speak and understand English

High school diploma

Excellent written and oral communication with the public

Ability to read and interrupt Florida State Statues

Experience working with the public in a professional work environment

Experience working with the public and analyzing complaints

Skills Highly Desired:

Experience using Versa

Experience using OnBase system

Bachelors Degree