Compliance Officer
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Job Summary
Job Title: Compliance Officer
Work Arrangement: Onsite
Location: Doral FL 33122 or Tallahassee FL 32399
Employment Type: Contract.
Final Interview: In-person or online
Dhaka Technologies Limited Company is hiring a Compliance Officer for a Florida state government client supporting the Division of Condominiums Timeshares and Mobile Homes.
The Compliance Officer contacts constituents and complainants to discuss filed complaints compares complaint details against Florida statutes to analyze the issue advises complainants of the Division jurisdiction and documents and closes cases in the Division systems. This assignment is approximately 11 weeks in length.
Pay Rate: $38.14 per hour
Work Environment: Professional office business casual
The candidate may select one of the following work locations:
- 8550 NW 33rd Street Suite 401 Doral FL 33122.
- 2601 Blair Stone Road Tallahassee FL 32399.
- Contact constituents and complainants to discuss the details of the complaints that are filed.
- Read state statutes and compare them with complaints in order to analyze the issue.
- Communicate with the public. Strong customer service skills are essential.
- Advise the complainant of the Division jurisdiction that the case is being closed and the reason for closure.
- Provide any resources or referrals as appropriate.
- Send written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes activities and statutes in Versa.
- Document the actions taken in the OnBase system.
- Communicate appropriately both verbally and in writing.
- Read and interpret Florida statutes.
- Previous experience working with the public in a professional work environment.
- Exceptional organizational skills.
- Commitment to the project timeline.
- Ability to speak and understand English. Required.
- High school diploma. Required.
- Excellent written and oral communication with the public. Required.
- Ability to read and interpret Florida state statutes. Required 1 year.
- Experience working with the public in a professional work environment. Required 3 years.
- Experience working with the public and analyzing complaints. Required 1 year.
- Experience using Versa. Highly desired.
- Experience using the OnBase system. Highly desired.
- Bachelors degree. Highly desired.
Interested candidates who meet the qualifications should send their resume to .
Required Skills:
Candidate Required Skills Communicate appropriately both verbally and in writing. Read and interpret Florida statutes. Previous experience working with the public in a professional work environment. Exceptional organizational skills. Commitment to the project timeline. Required and Desired Skills Matrix Ability to speak and understand English. Required. High school diploma. Required. Excellent written and oral communication with the public. Required. Ability to read and interpret Florida state statutes. Required 1 year. Experience working with the public in a professional work environment. Required 3 years. Experience working with the public and analyzing complaints. Required 1 year. Experience using Versa. Highly desired. Experience using the OnBase system. Highly desired. Bachelors degree. Highly desired.
Required Education:
Bachelors degree in Information Technology Business or a related field or equivalent experience.
