Community Impact Specialist (Marketing and Communications)

• Marketing & Communications
• Collaborate with departments to solicit compile create and post engaging social media content and related graphics and video as needed fostering increased audience engagement.
• Assist in creating and distributing internal and external communications content and strategy such as e-newsletters brochures website and the annual impact report.
• Manage the day-to-day implementation of New Hopes annual communications plan and content calendar in partnership with the Senior Director Community Impact and CEO.
• Ensure consistency in branding and style across website print and electronic communications.
• Serve as a resource to staff on organizational branding templates messaging and appropriate use of New Hope materials.
• Track and analyze marketing outreach and traditional and social media metrics and trends including engagement reach impressions and growth.

• Provide administrative and content support for grant writing initiatives and funding applications.
• Collaborate with other programs to translate program outcomes and success stories into compelling content for donor communications funder reports and the annual impact report in a trauma-informed survivor-centered and confidentiality-conscious way.

• Conduct donor and prospect research and support cultivation stewardship and engagement strategies led by the Senior Director of Community Impact and CEO.
• Coordinate and support fundraising events working with the Senior Director Community Impact and DEI CEO and others.
• Maintain the donor database ensuring accuracy and generating reports as needed.
• Respond to donors including in-kind inquiries via email phone and written correspondence and meet in-person to accept donations.

• Represent New Hope at community events and networking opportunities to raise awareness about the organizations mission engage new audiences and foster relationships with potential and current donors and partners.
• Assist with the planning and execution of community events including fundraisers and staff meetings.
• Coordinate with other departments to ensure that in-kind donation needs are publicized and collected.
• Assist with holiday collection and distribution efforts.

• Attend all-agency meetings and other meetings and events as requested.
• Perform additional duties as assigned by the Senior Director Community Impact and DEI.
• Stay on top of relevant news and issues pertaining to our work.

• Excellent verbal and written communication skills with awareness of diverse audiences; detail-oriented; demonstrated problem-solving organizational and prioritization skills
• Strong interpersonal organizational and time-management abilities.
• Openness to feedback.
• Self-motivated dependable and self-reliant with strong written communication abilities including grammar and proofreading.
• Flexibility with time and scheduling to include occasional nights and weekends.
• Proficiency in Microsoft Office Suite Canva and other design applications and social media platforms; experience with WordPress and donor management systems (e.g. Blackbaud) preferred.
• Solid graphic design skills.

• 1-2 years experience in communications development or other related roles in a non-profit setting preferred.
• Experience managing social media accounts and developing content preferred.
• Experience in fundraising donor relations and event planning in a non-profit setting preferred.
• Bachelors degree in communications marketing non-profit management or related field preferred.

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

• Hybrid work structure with 3 days required in-office
• Monday to Friday with occasional weekends and evenings as required. Flexibility may be accommodated with prior coordination.

• Valid drivers license dependable transportation and willingness to travel within the state.

Required Experience:

IC