Community Health Worker

Centerstone is among the nations leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes peoples lives. A dynamic well-established organization we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

The Community Health Worker (CHW) is responsible for improving the health and well-being of individuals and families within the community by bridging gaps between healthcare providers and community members. The CHW will work to address social determinants of health promote health education and assist patients in navigating the healthcare system ensuring access to necessary resources and services. As a member of an interdisciplinary team the CHW will collaborate with healthcare providers social services and community organizations to empower individuals to make informed health decisions.

The Community Health Worker will primarily work in the community conducting outreach and participating in events. Occasional evening and weekend work will be required to accommodate community schedules.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Community Outreach & Engagement:
  • Conduct outreach to individuals and families within the community identifying those in need of health services and resources.
  • Build and maintain strong relationships with community leaders local organizations and other stakeholders to promote health initiatives.
  • Assist with organizing and participating in health education workshops screenings and wellness events.
• Health Education & Promotion:
  • Provide culturally relevant health education on topics such as chronic disease management preventive care mental health nutrition and healthy lifestyles.
  • Assist patients in understanding their health conditions treatment plans and available resources.
• Care Coordination & Navigation:
  • Help patients navigate healthcare systems schedule appointments and follow up on care plans.
  • Assist patients in overcoming barriers to care such as transportation language insurance and financial challenges.
  • Ensure patients are connected with necessary community resources including housing food transportation and social services.
  • Develop coordinate and maintain CHS Food Pantry with record keeping of distribution and inventory systems.
• Support for Vulnerable Populations:
  • Work closely with individuals from underserved populations ensuring access to quality care and addressing health disparities.
  • Provide emotional support and encouragement to patients helping them stay engaged in their care and improve health outcomes.
• Documentation & Reporting:
  • Maintain accurate records of patient interactions services provided and outcomes in compliance with organizational and regulatory standards.
  • Prepare reports on community health needs program outcomes and patient progress.
• Collaboration & Teamwork:
  • Collaborate with healthcare providers social workers nursing and case managers and office professionals to ensure comprehensive care for patients.
  • Participate in team meetings and care planning sessions to contribute to individualized patient care strategies.

KNOWLEDGE SKILLS & ABILITIES

• Effectively communicate via written verbal in person and virtual methods.
• Knowledge of community resources and services related to health and wellness.
• Ability to communicate effectively with individuals from diverse cultural ethnic and socioeconomic backgrounds via written verbal in person and virtual methods.
• Strong interpersonal skills with a compassionate and patient-centered approach to care.
• Ability to work independently and as part of an interdisciplinary team.
• Time Management and ability to multitask.
• Organization and process improvement skills.
• Bilingual (Spanish/English or other languages) is a plus.
• Ability to travel within the service area for outreach and patient visits.

QUALIFICATIONS

Education Level

High school diploma or equivalent required; certification or degree in a related field (e.g. public health social work nursing) preferred.

Years of Experience

Minimum 1 year previous experience in a healthcare social services or community outreach role preferably in an FQHC or similar setting.

Certification/Licensure

• Certification as a Community Health Worker (CHW) preferred or the willingness to obtain certification.
• Valid Indiana Drivers License

PHYSICAL REQUIREMENTS

Standing 20%

Sitting 80%

Squatting Occasional

Kneeling Occasional

Bending Occasional

Driving Occasional

Lifting Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes peoples lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical dental and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance Life Insurance and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a persons merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone we use our values as a guide for what we do. Respect Expertise Integrity and Empowerment are at the heart of every interaction at Centerstone and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment respect integrity and expertise that powers our innovation and connects us to each other our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety celebrating role-models who champion best practices for quality clinical risk and patient safety.