Community Health Worker Lead Pediatrics
Chelsea, MI - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
MGBfC strives to advance health equity improve health outcomes and promote the well-being of all patients by addressing health-related social needs and overcoming barriers to accessing care. The Community Health Worker Lead plays a critical role in achieving these goals by combining direct patient support with day-to-day leadership of the Community Health Worker team. Embedded within pediatric primary care the Community Health Worker Lead collaborates closely with multidisciplinary care teams to support families with care coordination assessment of unmet health-related social needs and navigation to appropriate hospital and community addition to maintaining a patient-facing caseload the Lead provides guidance mentorship training and operational support to Community Health Workers helping to ensure high-quality equitable and family-centered care. The Community Health Worker Lead serves as a resource to staff promotes best practices in community-based care assists with program coordination and workflow and supports team operations including work allocation and coverage in the absence of the Manager. While this is not a clinical role it requires a strong understanding of or the ability to learn basic medical concepts the ability to recognize when referral to a licensed clinician is appropriate and a commitment to fostering the professional growth and success of the Community Health Worker team.Qualifications
What you will do
- Collaborate with healthcare providers community organizations and other stakeholders to develop and implement effective strategies to improve health outcomes
- Ensure compliance with regulatory requirements and program standards
- Collect and analyze data to measure program effectiveness and identify opportunities for improvement
- Assist families to apply for social services including Medicaid or Women Infants and Children (WIC).
- Available for daily contact with CHWs to provide resource navigation peer support
- Direct Patient/family to additional resources as needed
- Updates and inputs progress notes participant charts and EHR according to organizational standards.
- Counsel clients in individual or group sessions to assist them in dealing with substance abuse mental or physical illness poverty unemployment or physical abuse.
- Counsel or aid family members to assist them in understanding dealing with or supporting the client or patient.
Education Qualifications
- Bachelors Degree in Public Health required or
- Bachelors Degree in Social Work required or
- Bachelors Degree in Related Field of Study required
Experience Qualifications
- Minimum 3-5 years experience in community outreach health education or related field required
- Prior leadership experience strongly preferred
Skills and Abilities
- Demonstrated ability to work effectively and provide advocacy for all populations and communities.
- Strong communication and interpersonal skills with the ability to interact effectively with various populations.
- Ability to work independently and as part of a team.
- Strong organizational and project management skills.
- Basic computer skills including Microsoft Office and database management.
- Bilingual skills preferred.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$27.51 - $33.37/HourlyGrade
5EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.