Community Care Liaison

Are you a natural relationship builder who loves connecting with people and making a difference Visiting Angels Nashville is looking for aCommunity Care Liaison to help grow our business while helping families find the right care for their loved ones.

This is a relationship-driven sales and client care position. Youll build referral relationships throughout the community connect with hospitals physicians senior living communities rehabilitation centers and other senior-care professionals and guide families through the process of finding quality in-home care. The job will consist of

What Youll Do

• Build and nurture referral relationships throughout Nashville and Middle Tennessee.
• Get out in the community through visits networking events and educational opportunities.
• Respond quickly to new client inquiries and guide families through their care options.
• Conduct in-home consultations.
• Manage the sales process from initial inquiry through start of care.
• Follow up with new clients to ensure a positive experience and strong retention.
• Work closely with Scheduling Recruiting and Operations to ensure new opportunities can be appropriately staffed.
• Maintain an organized pipeline and track lead conversion referral and growth metrics.

What Were Looking For

Were looking for someone who is:

• Personable confident compassionate and comfortable building relationships.
• Motivated by both purpose and performance.
• Organized self-directed and excellent at follow-through.
• Comfortable talking with families during difficult and emotional situations.
• Confident with consultative sales without being pushy or transactional.
• Comfortable spending significant time out in the community.
• Experienced in healthcare senior care home care sales business development or referral-based services.

Required Qualifications

• 2 years of experience in home care senior services healthcare care coordination consultative sales business development or another referral-based healthcare environment.
• Demonstrated ability to build trust with older adults families and professional referral sources.
• Ability to guide families through decisions without using high-pressure sales tactics.
• Strong organizational and documentation skills.
• Ability to manage competing priorities and work independently.
• Comfortable using CRM systems Microsoft Office or Google Workspace scheduling platforms and industry-related software.
• Valid drivers license reliable transportation and required automobile insurance.
• Ability to successfully complete applicable background screening training health certification and continuing-compliance requirements.

Preferred Qualifications

• Associate or bachelors degree in healthcare administration social services business marketing communications or a related field.
• Previous private-duty home care experience.
• Existing relationships within Nashvilles healthcare senior-care or community-service network.
• Experience conducting in-home consultations or assessments.

What We Offer

• $55000-$60000 base salary
• Quarterly performance incentive bonuses
• Mileage reimbursement
• Health Insurance Dental Vision 401k retirement
• The opportunity to build meaningful relationships and make a real difference in the lives of seniors and their families

If you are a people person love being out in the community and want a career where you can make an impact while being rewarded for results we want to meet you!

Visiting Angels Nashville is an equal opportunity employer. Visiting Angels franchises are independently owned and operated.