Communications Field Supervisor

EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations matting water lighting logistics communications and more! EnerStar Solutions integration with Starlink the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites we will help you connect from the most remote locations on the globe ensuring efficiency and productivity.

We help clients integrate remarkably efficient solutions that are modern turnkey and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.

Our Core Values shape our business operations employee conduct and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental social and economic needs of the communities in which we operate.

POSITION SUMMARY

The Communications Field Supervisor is responsible for overseeing the installation operation troubleshooting and maintenance of EnerStar Solutions communications systems across active job sites. This role manages and leads a team of communications technicians ensuring all work is performed safely efficiently and to the required quality standards. The Supervisor provides technical leadership coordinates daily field operations and supports reliable connectivity through satellite LTE networking and remote monitoring solutions.

This position works closely with the Communications Manager and technicians in a daily operations role directing field activities resolving complex technical issues and maintaining accurate operational records. The Communications Field Supervisor ensures compliance with industry regulations company policies and safety standards while providing leadership training and performance support to the team.

The role requires a strong pride of ownership and a commitment to consistently delivering high-quality work in a fast-paced deadline-driven environment. The Communications Field Supervisor regularly interfaces with internal leadership customers and vendors through meetings and field coordination to ensure project goals are achieved and issues are addressed addition to operational oversight the Communications Field Supervisor assists with business development and sales support where appropriate including providing technical input for quotes and estimates and supporting new customer opportunities.

Core Duties & Responsibilities:

• Prioritize safety in all tasks and comply with company and client safety protocols
• Champion EnerStar Core Values in all professional activities
• Provide technical leadership and oversee daily communications operations
• Dispatch communications technicians to job sites as required
• Provide field support as needed (rig-ups rig-downs equipment moves etc.)
• Support and train communications technicians including field-based training
• Assist technicians with installation testing and troubleshooting of communications systems
• Provide customer support for technical issues related to housing satellite internet cameras and other communications equipment
• Work with internal Housing and Power Generation groups to schedule and support Communications activities
• Coordinate with vendors to ensure communications equipment is maintained updated and in good working order
• Maintain and stock communications equipment and consumables
• Oversee and help develop LTE satellite and remote monitoring solutions and technologies
• Interface with Engineering for R&D initiatives site demonstrations and deployment of new technologies
• Lead new technology planning roadmap development and prototype build/testing
• Generate and maintain Standard Operating Procedures (SOPs)
• Generate and review Field Cap tickets and communications reports
• Utilize software tools to track technician hours PTO and inventory
• Conduct technician performance reviews including vacation approvals and pay raise recommendations
• Monitor technician driving behavior and vehicle location participate in safety reviews
• Assist with new business development and interface with EnerStar management across Power Generation Housing Trucking and Head Office
• Keep upper management informed of Communications Group activities including schedules customer issues and staffing
• Attend District Management meetings
• Perform additional duties as identified and assigned

Travel: This position requires the ability and willingness to travel as needed to support EnerStar Solutions operations. Overnight travel will be required at times and may include trips lasting multiple days.

Job Demands / Environment:

Physical Requirements:This role involves frequent lifting (up to 50 pounds) bending climbing walking and standing for extended periods as well as working in confined spaces. Candidates must be physically capable of safely performing these duties.

Medical Fitness:Due to the nature of the work and safety protocols candidates must be medically fit to handle physically demanding tasks and work in varying environmental conditions. Pre-employment and periodic medical evaluations may be required.

Work Conditions:Work is often performed outdoors in extreme weather conditions including heat cold rain snow and wind with regular exposure to dust noise and other environmental factors.

POSITION REQUIREMENTS

Education:

• All EnGenius Certified Specialist and Professional certifications required
• Associates degree or equivalent in a relevant field (e.g. Information Technology Telecommunications Electronics Electrical Engineering) preferred
• Technical certifications in networking (e.g. CompTIA Network) telecommunications or electronics preferred

Experience:

• Minimum of 4 years of progressive experience as a Communications Technician or in a related role

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrated leadership ability and the capability to lead and support a team of technicians
• Ability to work effectively both independently and as part of a team
• Strong conflict resolution and problem-solving skills
• Ability to manage customer support issues in real time with professionalism
• Consistently maintain a professional demeanor
• Proficiency with common computer applications (Microsoft Word Excel PowerPoint etc.)
• Technical skills in telecommunications networking and cable installation
• Ability to fabricate and terminate RJ-45 coaxial LMR240 and LMR400 cables and connector
• Ability to learn to configure deploy and support satellite-based internet systems
• Ability to learn to configure deploy and support local area networks (LANs)
• Ability to configure deploy and support PTZ network camera systems
• Ability to repair electronic equipment is considered an asset
• Ability to use signal-finding tools to optimize antenna positioning and signal strength

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• AD&D insurance
• Life insurance
• Employee assistance program
• Referral program
• Paid time off including holidays

EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.

Required Experience:

Manager