Commercial Lease Administration Manager

LEASE OPERATIONS:

• Oversee timely processing of lease activations amendments renewals modifications and terminations
• Monitor lease administration workflows critical deadlines and department trackers
• Administer cash security deposits and letters of credit including approved-bank review receipt replacement transfer reduction release drawdown refund and escrow coordination
• Monitor tenant activation status substantial completion and deferral agreements
• Coordinate acquisition and disposition lease administration activities
• Provide direct billing instructions to Accounting/AR for base rent percentage rent license fees utilities and operating-expense/tax escalations
• Implement automation and AI applications to improve workflow efficiency and reporting accuracy

CONTROLS & COMPLIANCE:

• Ensure lease administration controls policies and procedures are maintained and followed
• Coordinate internal and external audit requests and review supporting documentation
• Review reconciliations reports and staff work for accuracy and completeness
• Support the secure implementation of AI-enabled tools in accordance with company policies and internal controls

SYSTEMS & REPORTING:

• Maintain the accuracy and integrity of lease and property information within Yardi
• Coordinate reconciliations between Yardi and related systems
• Support month-end close reporting budgeting requests and lease-related financial analyses
• Resolving discrepancies involving Salesforce stacking plans and other stakeholder source data
• Evaluate opportunities to enhance reporting and data management through automation

TEAM LEADERSHIP:

• Oversee timely processing of lease activations amendments renewals modifications and terminations. Manage coach develop and evaluate lease administration staff
• Delegate responsibilities and monitor team performance and workload
• Promote continuous process improvement and operational efficiency

CROSS-FUNCTIONAL COORDINATION:

• Serve as the primary liaison between Lease Administration Leasing Operations Accounting Legal and tenants
• Provide lease interpretation and operational guidance consulting Legal as appropriate
• Partner with Accounting IT and business leaders on process improvements and technology initiatives
• Document & Record Management
• Oversee the organization retention and security of lease documents and records
• Ensure lease files notices and supporting documentation are complete and properly maintained
• Coordinate timely distribution of lease information to internal and external stakeholders

• Timely activation of all lease documents and amendments and adherence to month-end close deadlines
• Maintaining strong internal controls and documentation that support audit readiness and minimize operational risk
• Building productive partnerships with Legal Accounting Property Management and other cross-functional teams to resolve issues proactively and support business objectives
• Leading developing and mentoring the lease administration team by establishing clear expectations driving accountability and fostering continuous improvement
• Identifying opportunities to streamline processes improve system utilization and implement best practices that increase efficiency and data quality
• Supporting technology initiatives system enhancements and process improvements that strengthen the lease administration function and enable organizational growth

• Proficient in accounting systems Yardi Systems is a plus
• Proficient in Microsoft Office with strong skills in Excel
• Strong communication skills
• Strong analytical skills
• Strong leadership skills

• BA/BS degree in Accounting Finance Business Real Estate or related field
• Five or more years of commercial real estate lease administration experience
• Supervisory or management experience preferred
• Working knowledge of commercial leases Yardi and Microsoft Office
• Strong analytical organizational communication and problem-solving skills
• Ability to manage multiple priorities maintain strong internal controls and lead process improvement initiatives

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

• Adaptable you are a self-starter whos able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic you are solutions-oriented aim to improve processes and implement efficiency and offer insightful feedback to improve ESRT
• Dependable you take a strong sense of ownership and accountability over your work
• Passionate you keep up with industry trends and are excited about the potential to propel the industry forward with a roll-up-your-sleeves attitude
• Curious you consistently look for new ways to work smarter not just harder
• Ethical you treat others with respect act with integrity in how you perform your work and embrace our collaborative culture
• Positive you possess a service-oriented attitude with excellent follow through

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life AD&D STD (with Salary Continuation) and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital Accident and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional financial and legal support

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs