Commercial Analyst Team Lead

Location:

726 Exchange Street Buffalo New York

Job Summary

The Commercial Analyst Team Lead provides leadership coaching and oversight to a team of Commercial Analysts supporting Commercial Leaders and Relationship Managers across designated markets. This role is responsible for developing talent ensuring high-quality work product maintaining consistent execution of processes and promoting strong risk management and client service practices. As a player-coach the Team Lead recruits onboard mentors and develops Commercial Analysts while managing a limited portfolio of client and credit-related activities to maintain technical expertise and model best practices. The Team Lead partners closely with Sales Credit Underwriting and other key stakeholders to align resources improve processes and support market growth and client service objectives.

Responsibilities

• Lead coach and develop a team of Commercial Analysts to support individual growth technical proficiency and career progression.
• Conduct regular one-on-one meetings with team members to provide coaching performance feedback workload guidance and development support.
• Recruit hire onboard and train Commercial Analysts to ensure successful integration and ongoing development within the organization.
• Identify high-potential talent and support succession planning through coaching mentoring and development opportunities.
• Provide direction and drive accountability for Commercial Analyst performance workflow management and client support activities.
• Serve as a point of contact for day-to-day Commercial Analyst responsibilities (e.g. process questions system issues etc.)
• Monitor team workload capacity and resource allocation to ensure appropriate coverage service levels and development opportunities.
• Review and provide feedback on Commercial Analyst work product including financial analysis prospect presentations and other deliverables to ensure quality consistency and accuracy.
• Manage a limited portfolio of commercial banking relationships and credit activities to maintain technical expertise and support market objectives.

• Partner with Commercial Leaders and Relationship Managers on in-market sales strategy and support.

• Provide guidance and support on complex credit structures and financial analysis.
• Ensure adherence to established credit underwriting risk and operational procedures.

Education Qualifications

• Bachelors Degree (preferred)

Experience Qualifications

• Minimum of 5 years of commercial middle market banking experience (e.g. credit structuring & analysis sales functions risk assessment knowledge of commercial banking products services & technology) (required)

• Minimum of 3 years of leadership supervisory coaching or team management experience (required)
• Strong understanding of commercial lending products credit risk assessment and underwriting principles (required)

• Strong knowledge of commercial loan and deposit documentation (required)
• Experience working with complex commercial credit structures and transactions (required)
• Experience managing competing priorities workflow and leading teams (required)
• Ability to establish and strengthen effective working relationships among team members and partners (required)
• Excellent communication collaboration and relationship management skills (required)
• Demonstrated success identifying developing and retaining top talent (preferred)
• Knowledge of nCino and related commercial banking systems (preferred)

Personal Skills

• Collaboration
• Critical Thinking
• Adaptability
• Empathy

Practical Skills

• Business Acumen
• Risk Management
• Change Navigation

Core Competencies

• All KeyBank employees are expected to demonstrate Keys Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting ability to communicate face to face in person or on the phone with teammates and clients frequent use of PC/laptop occasional lifting/pushing/pulling of backpacks computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Driving Requirements

• Ability to occasionally operate a motor vehicle with a valid drivers license.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $96000.00 - $181000.00 annually. Placement within the pay range may differ based upon various factors including but not limited to skills experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production commission and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 09/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information pregnancy disability veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

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