Cloud Solution Architect PowerAppsCopilot Studio CTJ Top Secret
Job Location:
Honolulu, HI - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
With more than 45000 employees and partners worldwide the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products and services ignited by our people and culture. We drive cross-company alignment and execution ensuring that we consistently exceed customers expectations in every interaction whether in-product digital or human-centered. CE&S is responsible for all up services across the company including consulting customer success and support across Microsofts portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
We are looking for a Cloud Solution Architect (CSA) specializing in AI solutions who is passionate about driving our customers AI transformation journey with Agents and the Power Platform. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert accelerating AI adoption architecture quality governance controls and agent/app solutions by creating business value and ROI.This role is flexible in that you can work up to 50% / up to 100% from home / This role is Microsoft onsite only.
Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless connected experience that fosters satisfaction loyalty and long-term value.
- Drive Customer Success: Lead architectural design engaging with business and technical decision makers to drive intent and enable sustained usage of Agents & the Power Platform securing long-term customer success and renewal. Ensure solutions exhibit performance security scalability maintainability and reliability upon deployment.
- Accelerate & unblock consumption: Drive customer/partner relationships to anticipate identify escalate and work to resolve technical blockers to accelerate consumption and solution implementation
- Support customer upskilling: Enable Agent users makers and developers by making skilling recommendations or delivering technical discussions workshops and other readiness activities.
- Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
- Embrace a growth mindset: Act as the voice of the customer by proactively sharing business insights technical feedback and success stories to inform internal strategy and execution. Provide technical pattern insights on Agents and Apps to help accelerate the Microsoft AI stack and support internal IP development to scale expertise and encourage reuse of best practices.
- Adopt a learn it all approach: Learn new technologies that are aligned to customer needs and common patterns seen App and Agent development and stay current with the latest releases from Microsoft and competitor offerings.
Qualifications
The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically this position supports United States federal state and/or local United States government agency customer and is subject to certaincitizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement citizenship will be verified via a valid passport or other approved documents or verified US government Clearance.
Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106400 - $203600 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $137600 - $222600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.
Required Experience:
IC
