Our Partner is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. Working on this team means directly supporting the nations cybersecurity defenders by ensuring they have reliable scalable and secure cloud infrastructure available within hours of a cyber incidenthelping protect Americas digital infrastructure when it matters most.
The Cloud Operations Manager will lead the end-to-end management of cloud engagement kits ensuring rapid deployment maintenance and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership technical acumen and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle.
Responsibilities
Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
Manage decommissioning and secure termination of engagement kits following data archival confirmation
Coordinate with engagement leads analysts case managers and federal leadership to ensure mission alignment
Produce and deliver weekly operational reports summarizing engagement kit status health and performance metrics
Lead incident response and troubleshooting efforts for cloud infrastructure issues
Manage resource allocation scaling operations to match engagement requirements
Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
Oversee software license management and coordinate hardware shipments when required
Develop and implement continuous improvement initiatives for cloud operations
Serve as primary liaison between technical teams and government stakeholders
Requirements
U.S. Citizenship
Active TS/SCI Clearance
Must be able to obtain DHS Suitability
Bachelors degree in Computer Science Information Technology or related field or High School diploma and 10 years of directly relevant experience
8 years of experience in cloud operations or infrastructure management
3 years of management or team leadership experience
Expert knowledge of AWS cloud services and architecture
Strong understanding of cybersecurity principles and incident response operations
Experience managing 24/7 operational environments
Excellent communication skills with ability to brief senior leadership
Demonstrated ability to work under pressure and meet critical deadlines
Desired Skills
Experience supporting federal government programs
Background in cybersecurity operations or threat hunting
Experience with DevOps methodologies and tools
Desired Certifications
AWS Certified Solutions Architect or similar cloud certification
PMP
About Us For more than 20 years NewGen Technologies has solved our clients toughest IT challenges with integrity security and outstanding service by delivering both technology and talent. We have helped secure borders have used artificial intelligence (AI) to fight terror aided the identification of criminals and have helped to prevent crime through the introduction of team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
Required Experience:
Manager
Our Partner is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. Working on this team means directly supporting the nations cybersecurity defenders by ensuring they have re...
Our Partner is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. Working on this team means directly supporting the nations cybersecurity defenders by ensuring they have reliable scalable and secure cloud infrastructure available within hours of a cyber incidenthelping protect Americas digital infrastructure when it matters most.
The Cloud Operations Manager will lead the end-to-end management of cloud engagement kits ensuring rapid deployment maintenance and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership technical acumen and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle.
Responsibilities
Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
Manage decommissioning and secure termination of engagement kits following data archival confirmation
Coordinate with engagement leads analysts case managers and federal leadership to ensure mission alignment
Produce and deliver weekly operational reports summarizing engagement kit status health and performance metrics
Lead incident response and troubleshooting efforts for cloud infrastructure issues
Manage resource allocation scaling operations to match engagement requirements
Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
Oversee software license management and coordinate hardware shipments when required
Develop and implement continuous improvement initiatives for cloud operations
Serve as primary liaison between technical teams and government stakeholders
Requirements
U.S. Citizenship
Active TS/SCI Clearance
Must be able to obtain DHS Suitability
Bachelors degree in Computer Science Information Technology or related field or High School diploma and 10 years of directly relevant experience
8 years of experience in cloud operations or infrastructure management
3 years of management or team leadership experience
Expert knowledge of AWS cloud services and architecture
Strong understanding of cybersecurity principles and incident response operations
Experience managing 24/7 operational environments
Excellent communication skills with ability to brief senior leadership
Demonstrated ability to work under pressure and meet critical deadlines
Desired Skills
Experience supporting federal government programs
Background in cybersecurity operations or threat hunting
Experience with DevOps methodologies and tools
Desired Certifications
AWS Certified Solutions Architect or similar cloud certification
PMP
About Us For more than 20 years NewGen Technologies has solved our clients toughest IT challenges with integrity security and outstanding service by delivering both technology and talent. We have helped secure borders have used artificial intelligence (AI) to fight terror aided the identification of criminals and have helped to prevent crime through the introduction of team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ
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