Clinical Supervisor Crisis Stabilization and Resource Center

Lead the team that meets people in their hardest moments. At The Crisis Center people walk through our doors on some of the worst days of their lives and walk out steadier safer and pointed toward hope. As our Clinical Supervisor you guide the crisis workers and therapists who make that turnaround possible.

Professionals at this level are experienced and expected to work with a minimum of supervision. Youll provide crisis intervention assessment and day-to day clinical leadership while leading emergency community support workers a full-time therapist and an on-call therapist pool. Specific project contract program or office responsibilities occur at this level and youll work within a collaborative team environment.

Compensation: $75000 per year
Work Schedule: 40 hours per week after-hours coverage only as needed when an on-call therapist cannot cover

WHAT YOULL DO

Assess & intervene

• Serve as the Crisis Stabilization and Resource Centers Clinical Supervisor providing on-site crisis intervention and assessment of clients.
• Determine client needs and make recommendations and referrals to the appropriate level of care.
• Establish an intervention plan with client participation that specifies immediate treatment needs and follow-up.
• Handle complex cases with sound clinical judgment.

Lead & develop your team

• Supervise Emergency Community Support workers a full-time therapist and an on-call therapist pool.
• Hold primary responsibility for clinical supervision of assigned staff hiring supervision development performance evaluation documentation and QIT.
• Supervise interns and students as expected.

Run the program day to day

• Provide day-to-day clinical management for assigned programs: crisis access and coverage staffing fidelity and implementing new models.
• Provide after-hours coverage only as needed when an on-call therapist cant cover.
• Maintain a flexible work schedule including evening and overnight availability when needed.
• Be dependable and punctual regarding scheduling and attendance.

Connect clients & community

• Serve as a liaison and maintain relationships with law enforcement agencies hospital emergency rooms and other key community resources.
• Develop and deliver presentations as needed for law enforcement and other community contacts.
• Refer clients to other Heartland Family Service programs and community services either concurrent with services or for aftercare and follow up to complete each referral.
• Make connections between the agency and the larger community whenever possible to support ongoing fundraising and friend-raising efforts.

Keep it sound & compliant

• Track and document required contract data for funder reporting outcomes and internal program monitoring.
• Complete all case documentation for clinical and billing purposes.
• Maintain clinical records that meet established standards of timeliness and completeness.
• Complete all required reports statistics and other requirements promptly and accurately.
• Abide by all specific program and agency procedures policies and requirements.

Bring your best

• Display a courteous and caring attitude at all times to clients volunteers and visitors of the agency.
• Cooperate and collaborate with program area staff volunteers and other agency staff.
• Develop personal and program-related skills through internal and external training including printed material and audio and/or visual media.
• Create maintain and share a dynamic self-care plan.
• Perform essential functions on the companys physical work site or a remote location as needed along with other program-related duties as assigned.

WHAT YOU BRING

Must-haves

• Masters degree in Social Work or Counseling.
• Independent licensure where applicable by state regulations.
• Licensed in Nebraska.
• Five years experience as a therapist.
• Valid drivers license and acceptable driving record.

WHAT MAKES YOU GREAT HERE

Beyond the credentials these are the qualities that thrive in this role:

• Non-judgmental you meet every person with openness and respect.
• Self-care you practice good self-care maintain effective emotional regulation and manage stress.
• Integrity youre authentic and honest. You know you may become a role model for clients so you conduct your personal and professional life with honesty and integrity.
• Critical thinking you see beyond the surface of a clients issues.
• Continuous learning you stay current on the latest research and treatment approaches to help clients in the best way possible.
• Active listening clients and staff feel genuinely heard.
• Organization & time management you keep track of paperwork and client insurance information.
• Communication your verbal and written communication is clear concise honest and direct.

WHAT WE OFFER

ABOUT HEARTLAND FAMILY SERVICE

Founded in Omaha in 1875 Heartland Family Service strengthens individuals families and communities through advocacy education counseling and support services. Last year we connected with roughly 153000 people across 20 locations in east central Nebraska and southwest Iowa. Our vision is simple and ambitious: Strong Communities So Everyone Can.

Were committed to a culture that is trauma-informed and that values and celebrates diversity and inclusion because when people bring their whole selves to work we deliver better care and better ideas. Trauma-Informed Care recognizes the presence of trauma symptoms and the role trauma has played in the lives of the people we serve. It also acknowledges the effects of this work on our workforce so we build collaborative and supportive working environments and relationships.

If you believe in creating healthy families and communities and thrive in a fast-paced collaborative team-oriented environment Heartland Family Service is the agency for you.

Required Experience:

Manager