Clinical Program Manager Psychologist
East Palo Alto, CA - USA
Job Summary
Our Mission & Values
At Childrens Health Council we believe in the promise and potential of every child teen and young adult. We specialize in ADHD Learning Differences Anxiety & Depression and Autism Spectrum Disorders. Our strategic priorities include:
- Being people first and empowering our workforce
- Creating systems built on equity access and inclusion
- Elevating technology and strengthening community partnerships
Why Join Our Team
Were building a workplace where clinicians thrive professionally and personally. Heres what sets CHC apart:
- Excellence in Evidence-Based Therapy Deliver high-quality care backed by research and best practices including measurement-based care to track and enhance client progress
- Specialized Consultation Groups Access age and presenting-concern-specific consultation to deepen your clinical expertise
- Commitment to Lifelong Learning Expand your expertise with free continuing education (CE) courses an annual training stipend regular consultation groups and in-house training designed to support your professional growth
- True Interdisciplinary Collaboration Work alongside psychologists therapists speech-language pathologists occupational therapists psychiatrists educational specialists neuropsychologists and nurse practitioners to provide holistic whole-child care. Being part of a diverse team broadens your clinical perspective enhances your skill set and fosters deeper professional growth
- Diverse Career Pathways Explore opportunities including clinical supervision colleague observations and school-based contracts
- Integrated Care Model Support clients and caregivers through our onsite Intensive Outpatient Program making it seamless to connect families with quality care
- Professional Support CHC covers all license renewal fees
- Culture of Diversity & Inclusion Join a welcoming community that values cultural humility equity and ongoing learning ensuring clinicians of all backgrounds feel supported and empowered
- Competitive Compensation & Meaningful Benefits Enjoy a fulfilling career in a mission-driven organization that genuinely values and invests in its team
- Technology Support Benefit from tools designed to reduce administrative burden including note-writing assistance
The CHC Ravenswood program focuses on supporting children youth and families experiencing trauma adversity systemic barriers and cultural stressors. This position is ideal for a clinician-leader who is passionate about providing culturally responsive community-based mental health services to historically underserved populations and advancing health equity through evidence-based care.
Job Summary
The Clinical Program Manager (CPM)overseesthe day-to-day clinical operations staff supervision service delivery and quality management of the Ravenswood outpatient mental health program.
In close partnershipwith the Associate Director Ravenswood the CPM ensurestheeffective delivery of outpatient therapy services including individual family dyadic and group therapy;intake assessments;consultation;and care CPMfostersa positive accountable and culturally responsive clinical environment whilemaintainingcompliance with clinical ethical regulatory and organizational standards.
The CPM directly supervises clinical and program staffmonitorsclinical quality and productivityfacilitatescare coordination and provides direct clinical essential tomaintainingprogram stabilitysupportingstaff developmentexpandingclient access andensuring high-qualityservices.
This position isexpectedto beallocatedapproximatelyas follows:
50% Administrative Supervisory and Operational Leadership
50% Direct Clinical Services
Essential Duties and Responsibilities:
Clinical Operations and Program Management
- Oversee daily operation of Ravenswood outpatient mental health services.
- Monitor referral flow intake processes client assignment scheduling waitlists and caseload distribution.
- Ensure services are delivered efficiently equitably andin accordance withcontractual requirements and organizational standards.
- Monitor clinical productivity serviceutilization and documentation completion.
- Identifyoperational barriers affecting client access quality workflow or staff performance and recommend solutions.
- Facilitate regular clinical team meetings and case consultation meetings.
- Ensure compliance with all organizational policies licensing standards legal requirements and clinical documentation standards.
- Review incident reports and coordinateappropriate follow-upactivities.
- Escalate significant clinical operational compliance staffing or safety concerns to the Associate Director.
Staff Supervision and Team Leadership
- Directly supervise assigned clinical and program staff.
- Conduct regular supervision meetings performance reviews and goal-setting discussions.
- Provide ongoing coaching mentoring feedback and professional development support.
- Monitor staff productivity workload distribution documentation compliance and service quality.
- Participate inrecruitment onboarding orientation and retention efforts.
- Identifystaff development and training needs.
- Address routine performance concerns and partner with Human Resources and the Associate Director on more serious performance issues.
- Foster a collaborative inclusive culturally responsive and psychologically safe work environment.
- Support staff well-being and promote a positive team culture.
Clinical Quality and Risk Management
- Ensure adherence to evidence-based trauma-informed family-centered and culturally responsive practices.
- Support quality improvement initiatives and implementation of clinical standards.
- Ensureappropriate supervisionstructures for unlicensed clinicians and trainees.
- Consult on complex clinical situations withinscopeofexpertise.
- Coordinate with clinical leadershipregardinghigh-risk cases and ethical concerns.
- Collaborate with compliance staff on medical-legal and risk-management activities.
- Ensuretimelyreporting and management of critical incidents and mandated reporting responsibilities.
Direct Clinical Services
- Provide outpatient mental health services including individual family dyadic and group therapy.
- Conduct intake assessments and clinical consultations as assigned.
- Maintain an active clinical caseload consistent with management responsibilities.
- Complete all clinical documentationin accordance withorganizational and regulatory requirements.
- Participate in care coordination and interdisciplinary consultation.
- Model high-quality clinical practice and professionalism.
Community Engagement and Collaboration
- Support community outreach activities that promote awareness and access to Ravenswood clinical services.
- Represent the program in community meetings and collaborative partnerships as requested by the Associate Director.
- Maintain productive working relationships with schools healthcare providers community-based organizations and referral partners.
- Provide occasionaltrainings workshops consultations and presentations to families and community partners.
- Perform other related duties asrequiredand assigned.
Education and Qualifications:
Required
- Completion of professional level training including professional licensure (PhD/PsyD)in psychology mental or behavioral health or similar discipline or medical degree with specialty training in pediatrics or child psychology and at least 5 years of experience post licensure.
- Current California licensure (Psychologist or equivalent).
- Minimum three years of progressively responsible supervisory or management experience in a behavioral health setting.
- Demonstratedexperiencesupervising clinicians and supporting staff development.
- Experience working with children adolescents and families.
Preferred
- Experience in community mental health or county-funded behavioral health services.
- Experience working with bilingual and bicultural populations.
- Spanish languageproficiency.
- Experience with evidence-based interventions parent coaching family systems work and trauma-focused treatment approaches.
Knowledge Skills and Abilities
- Strong understanding of child adolescent and family mental health.
- Experience providing trauma-informed and culturally responsive services.
- Knowledge of community mental health systems and underserved populations.
- Ability to supervise mentor and develop clinical staff.
- Strong clinical judgment and ethical decision-making skills.
- Knowledge of legal ethical and regulatory standards governing mental health services.
- Excellent interpersonal organizational and communication skills.
- Ability to manage multiple priorities in a dynamic environment.
- Experience using electronic health records and data systems.
- Commitment to health equity diversity inclusion and community-centered care.
Physical and Special JobRequirements:
- Thispositionis primarilyinpersonandrequiresregular onsite presence in East Palo Alto.
- Thisposition mayrequire occasional lifting movingand/orsettingupof documentsweighing up to 20pounds;trainingbinders ormaterialslaptop computersprojectors flip chartsand other materialsneededfor meetings and employee mustalso beableto work for extended periods at a computer.
- Flexibility will berequiredinworkschedule; evening and weekend hours may berequired.
Contact with Others:
- Extensive interpersonal interaction with peerssubordinatesand outside contacts.
Benefits
Benefits Available to 0.75 FTE Employees
- Medical Dental and Vision coverage
- Accrual of up to 3 weeks of paid vacation per year
- Employee Assistance Program (EAP) services
- Free continuing education (CE) classes
- License renewal fees paid by CHC
- Professional organization membership dues (1 organization per year)
Benefits Available to All FTE Employees
- Accrual of up to 2 weeks of paid sick leave per year
- Weekly consultation groups
- Eligibility for loan forgiveness programs including Public Service Loan Forgiveness and California state loan repayment programs
* The starting base salary for this position is as shown above. The actual base salary is dependent upon a variety of job-related factors such as professional background training work experience location business needs and market demand. This pay range is subject to change and may be modified in the future.
Equal Opportunity Employer
Childrens Health Council is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to.
Ready to Make a Difference
If youre a dedicated psychologist passionate about serving diverse families and committed to evidence-based culturally responsive care wed love to hear from you. Join a team that values your expertise supports your growth and shares your commitment to transforming young lives.
Apply today to become part of the Childrens Health Council family!
Required Experience:
IC
About Company
CHC provides expert mental health and learning support for children, teens, and young adults, plus resources for families, schools, and communities.