Clinical Lab Scientist Supervisor

1. ADMINISTRATIVE RESPONSIBILITIES

Under the direction of the Core Lab Manager (Chemistry/ Hematology/ Toxicology):

1. The supervisor manages and selects personnel within their specified department/s.
2. Maintain schedules and staffing levels according to operational needs.
3. Enforce all policies and regulations.
4. Responsible for managing and monitoring employee performance and competencies.
5. Manage resources supplies and budget compliance.
6. Responsible for quality assurance performance improvement and development of innovations for the section.
7. Exercises sound judgment on procedural administrative operational and technical issues.

STANDARDS

Personnel Oversight/Management

1. Direct supervision of Clinical Lab Scientists and Hospital Lab Technicians. The supervisor may be assigned to supervise all Core Lab staff in the absence of the Core Lab Manager and/or Supervisor (s) in other areas of the core laboratory.
2. Participates in the hiring and selection of personnel.
3. Maintain standards of performance and assess employees competencies in the department.
4. Responsible for performance management of employees including but not limited to maintaining employees competencies and administrative requirements; performing annual performance evaluations; developing employees skill sets; monitoring employees performance behavior and attendance; providing high-quality feedback to employees; and taking appropriate disciplinary actions when necessary.
5. Ensures that training competencies performance evaluation and any requested documentation are completed on time. Responsible for ensuring that all documents are complete and stored appropriately.
6. Understands follows and implements administrative policies union bargaining contracts and state labor laws.
7. Responsible for the timely approval of employees timecards/payroll.
8. Promote and exemplify a transparent diverse ethical just and positive workplace culture.
9. Actively promote and encourage employees to participate in financial stewardship.
10. Consistently demonstrate critical thinking skills in managing issues or in making decisions with minimal guidance from the manager.
11. Strive to constantly develop leadership and management skills.

Staffing

1. Responsible for evaluating staffing needs and providing coverage for a 24 hour/7-day operation including holidays.
2. Maintain adequate staffing levels; justify and monitor overtime.

1. TECHNICAL RESPONSIBILITIES

Technical responsibilities:

1. Competently performs all routine and special testing in the assigned department/s including quality control preventive maintenance and equipment troubleshooting as the need arises.
2. Actively maintain technical knowledge competencies and skills in instrumentation/technologies and test methodologies.
3. Provide technical assistance with instrument or vendor problems.
4. Properly communicate and coordinate with vendors on maintenance instrument troubleshooting or supply issues.
5. Manage inventory control within the department.
6. Drive department projects successfully to completion within set deadlines
7. Assist guide and direct specialists as needed.
8. Work effectively with specialists and the staff to achieve department goals.
9. Has full knowledge of the specialists responsibilities processes and projects that are directly related to the department.
10. Assist in training and/or teaching employees CLS students/trainees residents and medical students as needed.
11. Demonstrate independence and utility of critical thinking skills in decision- making as well as in resolving issues.
12. Primary responsible for responding to state and/or regulatory inspectors during department inspections.

Communication and Regulations

1. Ensure compliance with state and federal regulations UCSF and ZSFG Clinical Laboratory policies and procedures.
2. Attend routine staff meetings and participate in other Lab/Hospital meetings as needed or as a stand-in for the Core Lab Manager.
3. Perform staff huddles routinely preferably daily.
4. Promptly and clearly communicate directives to employees verbally and/or through e-mails.
5. Create and/or revise section policies procedures and manuals as needed.
6. Prepare reports and data analysis for the Core Lab Manager as requested.
7. Maintain open effective and positive communication with employees providers colleagues faculty students/trainees and patients.
8. Represent the laboratory to the appropriate ZSFG Clinic and Health Center personnel regarding the departments service.
9. Promote and provide excellent customer service.

Quality Assurance and Performance Improvement Responsibilities

1. Has full knowledge and understanding of all compliance requirements set by local state and federal regulatory bodies.
2. Performquality management activities which may include but are not limited to completion of monthly QA reports; monitoring and analysis of quality control results and L-J plots; ensuring all required maintenance are properly performed and documented; timely monitoring and completion of employee competency requirements; assessment of proficiency test results; actively investigates and ensures proper documentation of corrective action and resolution involving failures and errors in proficiency testing patient testing inspections instrumentation method validations and processes.
3. Ensure compliance with regulatory agencies (State of California Laboratory Field Services CMS CLIA) and standards established by accrediting organizations. The supervisor is expected to address all non-compliance issues immediately thoroughly and appropriately.
4. Initiate and/or actively participate in performance improvement projects and other projects assigned by the Core Lab Manager or as dictated by operational and regulatory needs.
5. Assure that appropriate safety measures are implemented and followed by the employees.
6. Ensure that all QA documentation is completed on time organized and stored appropriately.
7. Remain current with new methodologies regulations and advancements in the diagnostic/clinical laboratory industry.
8. Ensure appropriate follow-through of questions problems or errors.
9. Assist theCore Lab manager withimplementing process and policy changes as needed.

LABORATORY INFORMATION SYSTEM RESPONSIBILITIES

Understand the LIS and HIS functions for the Laboratory. Operate the laboratory computer systems (including central LIS various instrument user interfaces middleware electronic document management system etc.) to support laboratory operations quality management and quality improvement activities.

EDUCATION TRAINING AND COMPETENCY ASSESSMENT RESPONSIBILITIES

Facilitates education training initial and ongoing competency assessment as applicable for new hires CLS testing personnel and CLS students. Facilitates education and tours for medical students laboratory medicine residents post-doctoral fellows andvisitors to the laboratory as needed. Participate in ongoing staff professional development and succession planning.

OTHER DUTIES AS ASSIGNED

Job responsibilities and assignments may change to meet the laboratorys ever-changing needs.