The Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced sales-driven office environment. Strong attention to detail excellent phone skills and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking managing high call volumes and answering phone calls with a professional relationship-driven approach that fosters trust and connection. Proficiency with advanced technologyincluding operating across four computer screens simultaneouslyis required. This position is ideal for someone seeking a long-term career with opportunities for growth.
Compensation Benefits & Perks
Early Fridays We close at 4 PM every Friday
Flexible Swing Shifts available
Employer-sponsored networking events
Commission opportunities on commercial life property and casualty products
Hourly Pay: All Client support specialist start at 18$ an hour and then progress to 20$ an hour after mastering Level 1 Support. Eligibility for a third pay raise will then occur once the Texas Department of Insurance Property & Casualty License is obtained.
We represent multiple top-rated carriers giving you the competitive edge
Visit our website:
Responsibilities
Working with the Insurance producer to manage daily activities
Contacting clients on behalf of the producer
Scanning
Operating phone systems and transferring calls
Going into the carrier websites to obtain applications and documentation need for the agency
Data Input
Compliance Work
Scheduling clients for the Insurance Producer
Qualifications
Communication Skills
Ability to navigate and utilize multiple Technology systems. Hawk Soft Agency Zoom Carrier Websites Outlook 365 GoTo
Expectations
Typically a three round interview process
Ability to work in a fast paced environment and learn quickly
Utilization of multiple technology platforms and ability to learn new technology adaptations quickly
Interest in a long-term career with Jacobs Insurance Solutions
Licensure
Ability to obtain the Texas Property and Casualty License upon hire
About Jacobs Insurance Services
Our family-run agency has been in business for over 35 years and our goal is to help you succeed. Check out our website and social media to see why our customers love us.
Compensation: $18.00 - $25.00 per hour
If youre looking for a career that offers flexibility job stability strong compensation and more then youve come to the right place! Working with an IIAT member agency is a great career choice!
IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents dont work for an insurance company; they partner with multiple insurance companies. As such they offer more options to their customersmore personalized policies more affordable policies and more. Independent agents focus on the satisfaction of their customers and community.
IIAT serves nearly 1500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing is this the right career for you
Required Experience:
IC
Benefits:Swing shiftsOpportunity for advancementPaid time offTraining & developmentParental leaveThe Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced sales-driven office environment. Strong attention to detail excellent phone skills and the a...
Benefits:
Swing shifts
Opportunity for advancement
Paid time off
Training & development
Parental leave
The Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced sales-driven office environment. Strong attention to detail excellent phone skills and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking managing high call volumes and answering phone calls with a professional relationship-driven approach that fosters trust and connection. Proficiency with advanced technologyincluding operating across four computer screens simultaneouslyis required. This position is ideal for someone seeking a long-term career with opportunities for growth.
Compensation Benefits & Perks
Early Fridays We close at 4 PM every Friday
Flexible Swing Shifts available
Employer-sponsored networking events
Commission opportunities on commercial life property and casualty products
Hourly Pay: All Client support specialist start at 18$ an hour and then progress to 20$ an hour after mastering Level 1 Support. Eligibility for a third pay raise will then occur once the Texas Department of Insurance Property & Casualty License is obtained.
We represent multiple top-rated carriers giving you the competitive edge
Visit our website:
Responsibilities
Working with the Insurance producer to manage daily activities
Contacting clients on behalf of the producer
Scanning
Operating phone systems and transferring calls
Going into the carrier websites to obtain applications and documentation need for the agency
Data Input
Compliance Work
Scheduling clients for the Insurance Producer
Qualifications
Communication Skills
Ability to navigate and utilize multiple Technology systems. Hawk Soft Agency Zoom Carrier Websites Outlook 365 GoTo
Expectations
Typically a three round interview process
Ability to work in a fast paced environment and learn quickly
Utilization of multiple technology platforms and ability to learn new technology adaptations quickly
Interest in a long-term career with Jacobs Insurance Solutions
Licensure
Ability to obtain the Texas Property and Casualty License upon hire
About Jacobs Insurance Services
Our family-run agency has been in business for over 35 years and our goal is to help you succeed. Check out our website and social media to see why our customers love us.
Compensation: $18.00 - $25.00 per hour
If youre looking for a career that offers flexibility job stability strong compensation and more then youve come to the right place! Working with an IIAT member agency is a great career choice!
IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents dont work for an insurance company; they partner with multiple insurance companies. As such they offer more options to their customersmore personalized policies more affordable policies and more. Independent agents focus on the satisfaction of their customers and community.
IIAT serves nearly 1500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing is this the right career for you
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