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Client Service Supervisor

Canon Careers

Job Location:

Appleton, WI - USA

Yearly Salary: $ 50020 - 68700

Posted: 13 May 2026 (30+ days ago)

Application Deadline: 10 August 2026

Vacancies: 1 Vacancy

Job Summary

About the Role

Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation managing and developing site human resources as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction add-on sales and profitability through structured planning and the management and development of the client services team.

Your Impact

Production and Workflow
- Monitors and ensures compliance with established workflow processes and procedures.
- Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.
- Supervises efficient and economical utilization of equipment materials and labor.
Supervision and Employee Relations
- Ensures performance improvement through a scheduled plan to train motivate develop and manage site personnel.
- Determines developmental goals and conducts periodic performance reviews with direct reports.
Client Relationship Management
- Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.
- Resolves complaints escalated by the customer or other end users in a timely manner.
People Management and Development
- Ensures effective performance management with direct reports and oversee the overall process.
- Ensures effective two-way communication with direct reports and within area of responsibility.
Equipment Knowledge and Care
- Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturers specifications.
- Keeps abreast of technical knowledge and skills of hardware and software through consultation class instruction manuals self-training and exchange of information.
Administration and Reporting
- Maintains targeted levels of profitability.
- Manages and controls inventory and assets.

Results Expected
- Responsible in maintaining compliance with established standards and policies for the operation managing and developing site human resources as well as meeting site financial goals.

About You: The Skills & Expertise You Bring

Requires 5 years of related experience and management of two or more regular full-time employees; bachelors degree in a relevant field preferred.
- Associates degree or equivalent required.
- Strong customer service and communication skills are required.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
- Single Site Responsibility may require minimal travel (valid drivers license and acceptable driving record necessary).
- Multiple Site Responsibility may require up to 15% travel (valid drivers license and acceptable driving record necessary).
- Must be able to lift up to 50lbs.

We are providing the anticipated base salary range for this role: $50020-$68700 annually.

Company Overview

About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity world-class team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.

And Even More Perks!