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Client Care Coordinator 2317
Job Location:
Job Location:
Brooklyn, NY - USA
Monthly Salary:
$ 27 - 30
Monthly Salary:
Posted:
14 May 2026 (30+ days ago)
Posted:
Application Deadline:
4 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Client Care Coordinator Spring Valley NY - $27-$30
About the Role This role sits at the heart of a homecare operation keeping clients covered caregivers coordinated and everything running on schedule. Youll own the full scheduling lifecycle from building out shifts in HHA Exchange to managing billing and EVV compliance while serving as the go-to point of contact for clients families and vendors alike.
Key Responsibilities
Scheduling & Coverage
- Build and maintain client schedules in HHA Exchange based on individual care needs
- Coordinate with caregivers to ensure full client coverage at all times
- Handle shift changes and manage substitutions as they arise
Client & Vendor Communication
- Serve as the primary point of contact for clients and families on all staffing and EVV matters
- Communicate with vendors regarding monthly authorizations and ensure timely entry into HHA Exchange
Billing & Compliance
- Manage billing for each member and verify proper EVV for all aides
- Adjust missed clock-ins and clock-outs via timesheets as needed
Documentation & HR Coordination
- Maintain accurate and up-to-date client records
- Liaise with HR when clients wish to enroll a personal caregiver and follow through until the aide is active on schedule
Qualifications
- Strong verbal and written communication skills
- Proficiency in computer software; experience with HHA Exchange a plus
- Excellent organizational scheduling and time management abilities
- High level of interpersonal skill professionalism and discretion
Interested Send your resume to:
Required Experience:
IC
