Claims Technician
New Orleans, LA - USA
Job Summary
Primary Details
Time Type: Full timeWorker Type: EmployeeThe Opportunity:
The purpose of this role is to provide efficient and effective support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained
Location:Miami FL - New Orleans LA - Atlanta GA
Hourly rate for this role is:$21.75 - 32.50 depending on experience
Location: Houston TX - Chicago IL
Hourly rate for this role is:$24.00 - 35.75 depending on experience
Work Arrangement:This role is hybrid where you will be expected to be in the office 2-3 days per week
Your new role
Manages new claims enquiries reviewing policy records and creating new claims.
Develop effective relationships with internal and external stakeholders.
Provides technical advice and guidance in areas of expertise.
Respond to requests for claims advice and Management Information/reporting.
Undertakes additional administration duties related to claims processing.
Develop a good working knowledge of claims systems.
Handles a portfolio of delegated authority claims.
Contributes to the claims handling plans.
Develop an understanding of relevant internal policies processes and procedures.
Acts as a point of reference to guide and advise others.
Work Experience:
Preferred Work Experience includes:
Experience in Commercial insurance services in a similar role.
Customer service experience
Qualifications:
Preferred Qualifications include:
Tertiary degree or equivalent combination of education and work experience.
Bilingual English/Spanish (must have)
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the roles complexity its location and the candidates professional background including their education and experience. Beyond the base salary regular full-time and part-time employees will also be eligible for QBEs annual discretionary bonus plan based on business and individual encourage all candidates to apply even if their salary expectations fall outside of this range as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working a mix of working from home and in the office
22 weeks of paid leave for family growth with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching gym membership confidential counselling financial and legal advice
Tuition Reimbursement for professional certifications and continuing education
Employee Network and Community QBE actively supports six Employee Networks and many ways to give back to your community
To learn more click here: Benefits QBE US.
Why QBEWhat if you could have a positive impact at work and in the world
At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And our international scale means were big enough for your ambitions yet small enough for you to make a real impact.
Join us now so you can be part of our success and we can be part of yours!
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Skills:
Claims Administration Communication Critical Thinking Customer Service Data Entry Detail-Oriented Document Management Insurance Claims Processing Intentional collaboration Managing performance Microsoft Applications Prioritization Problem Solving Risk Assessments Time ManagementHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
IC
About Company
QBE Insurance Group is one of the world's top 20 insurance and reinsurance companies, located in 26 countries. Visit us for company information.