Cisco Network Voice (CCVPCUCMUCCX)

Noblesoft Technologies

Job Location:

Melbourne, FL - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Role: Network Voice (CCVP/CUCM/UCCX)

Location: Day 1 ONSITE - Melbourne FL (1st preference) Frisco TX or Morrisville NC

Duration: Long-Term contract

Webcam Interview

Primary - Cisco CUBE SBC Design Documentation Cisco CUBE SBC

Experience :

Technical Certification: CCVP with at least 10 to 15 years of experience.
Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x.
Must be able to add IP phones End users CSS partitions route patterns and route groups etc.
Good understanding of Unity Connection voicemail services.
Good understanding of VoIP MGCP H.323 and SIP services.
Good communication skills.
Open for 24x7 availability
Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
Expert-level experience in handling Cisco IP telephony Network Infrastructure.
Independently resolve tickets within SLA
Adheres to standard operating procedures/work instructions
Follow the escalation process
Follow the shift hand-over process
Update worklogs
Update the knowledge base
Technically upgrade across versions of environment when required
Ticket Monitoring
On-call support
Opening Bridge Call

KEY TECHNOLOGIES:

CUCM & Unity connection 8.x and 9.x.
SIP MGCP and H.323 gateways.
UCCX 8.0 and 9.0 for IMACs
Basic scripting knowledge of UCCX 8.0 & 9.0

Role: Network Voice (CCVP/CUCM/UCCX) Location: Day 1 ONSITE - Melbourne FL (1st preference) Frisco TX or Morrisville NC Duration: Long-Term contract Webcam Interview Primary - Cisco CUBE SBC Design Documentation Cisco CUBE SBC Experience : Technical Certification: CCVP with at least 10 to ...