Child Support Enforcement Specialist 1 (047038M)
Job Location:
Anchorage, AK - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Job Description
Effective July 1 2026 the wage for this position increased by 3%.
The wage listed in this job posting reflects the increase.Come join the State of Alaska!
This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.The Department of Revenue Division of Child Support Services is recruiting for multiple Child Support Enforcement Specialist positions in Anchorage!This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.
What You Will Be Doing:We strive to ensure children receive their support through cooperation collaboration and innovation to drive our success with the communities partners and families we serve.
- The Child Support Enforcement Specialist I represents the full working professional level involved as a team member in the establishment modification and/or collection of child support.
Under general supervision as a member of the establishment domestic or intergovernmental section this position:
- Determines performs or directs the performance of required actions in case preparation and investigation to collect court-ordered or administratively determined child support payments from responsible parents
- Determines paternity
- Establishes child support orders
- Maintains quality customer service
Mission and Values/Culture:
The agency is committed to ensuring child support is collected and disbursed to child support orders. As a federally funded agency and due to the federal tax information we receive we must comply with many federal laws regulations and reporting your role you will have direct influence on agencys ability to effectively and efficiently attain federal and department goals and objectives.
Benefits of Joining Our Team:At CSED you get to play a direct role in improving the lives of Alaskans by supporting the child support program. Along with the benefits provided by the State of Alaska including health insurance and retirement you will receive the benefits of:
This position requires in-person training and office presence is required- In-depth hands-on training on how to do the work
- Multiple advancement opportunities
- A management team that empowers and mentors staff who are interested in career progression.
The Working Environment You Can Expect:
Located in the Atwood building in downtown Anchorage we are a large division with 196 employees.
To view the general description and example of duties for the position please go to the following link: you can imagine yourself in this role we encourage you to apply!
Any combination of education and/or experience that provides the applicant with competencies in
- Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
- Reading Comprehension: Understands and interprets written material including technical material rules regulations instructions reports charts graphs or tables; applies what is learned from written material to specific situations.
- Reasoning: Identifies rules principles or relationships that explain facts data or other information; analyzes information and makes correct inferences or draws accurate conclusions.
- Resilience: Deals effectively with pressure; remains optimistic and persistent even under adversity. Recovers quickly from setbacks.
- Oral and Written Communication: Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral and written presentations; listens to others attends to nonverbal cues and responds appropriately.
Equivalent to those typically gained by
Obtaining a high school diploma (or GED) and qualified experience applying statutes program requirements or similar criteria or guidelines used to review process and/or evaluate applications for programs or services and relaying the information to external and internal clients.
Special Note:
Positions require incumbents to pass a fingerprinting background investigation to meet security requirements for access to State and national databases.
REQUIRED OF ALL APPLICANTS
At the time of the interview please ensure that you provide the following materials:
- Copies of all performance evaluations received for the last two years. If performance evaluations are not available you may substitute a written statement explaining why they were not available or two letters of professional reference.
- Copy of transcripts if using education to meet minimum qualifications
- Typing certification (dated within one year) showing the ability to type a minimum of 35 gross words per minute with an accuracy rate of 95% or higher. Typing certifications are available at any Alaska Job Center location. Location information is available at the following web page: CHECK
The successful candidates must pass a comprehensive background investigation which includes a criminal history check.
EDUCATION
If post-secondary education is required to meet the minimum qualifications you must fill in the Education section of the application. Copies of transcripts are required to verify educational credentials and must be attached to your application upon submission.Unofficial transcripts are acceptable provided they include the URL and institution name.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university it may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when omission of the required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
If using work experience not already documented in your application also provide the employer name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.Noting see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: regarding the application process can be directed to the Workplace Alaska hotline at (toll-free) or (907) 465- 4095. If you choose to be contacted by email please ensure that your email address is correct on your application and that your spam filter will permit emails from the domain.For information on allowing emails from the domains visit the Lost Password Help page at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations auxiliary aids or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll-free) or if you are in the Juneau area. Requests for information may also be emailed to
For assistance with applying for a password please visit InformationFor specific information in reference to the position please contact the hiring manager at:
Sandy McDermott Administrative Officer 1
Phone Number:
