Chief of Staff

St. Norbert College a nationally ranked private Catholic liberal arts college is seeking a Chief of Staff (CoS). This position serves as a trusted strategic and administrative partner to the President supporting the advancement of the Colleges mission institutional priorities and initiatives. The Chief of Staff provides support and insight in planning policy development project management communication problem-solving and the coordination of key internal and external activities of the President and the Presidents Office. The role manages the day-to-day operations and initiatives of the Presidents Office in a highly detail-oriented confidential and professional manner. Through frequent interaction with trustees administrators faculty fellows faculty staff students alumni donors and friends of the College the Chief of Staff builds strong relationships and helps ensure that the Presidents Office represents the College with professionalism responsiveness and care.

Specific responsibilities:

Facilitate Strategic Planning College of the Future Institutional Project Execution and Work with the Board of Trustees. Partner with the President Presidents Cabinet senior leaders and community members to advance the Colleges mission and strategic priorities. Translate institutional priorities into clear work plans timelines milestones and persons responsible as well as tracking monthly measures of progress toward institutional goals using various forms of internal and external data requiring cross-campus coordination. Serve as the primary liaison for College of the Future initiatives and other cross-functional efforts. Facilitate implementation identify barriers and dependencies monitor progress and provide regular updates briefing materials and recommendations to the President. Lead or coordinate special projects on behalf of the President including research stakeholder engagement problem-solving and follow-through. It is anticipated that this role will serve as Secretary to the Board in year two of service and beyond.

Facilitate the Work of the Presidents Cabinet Governance Structure and Support Executive Decision-Making. Collaborate with the President and Cabinet members to develop agendas prepare meeting materials coordinate pre-read materials review weekly reports for issues requiring follow-up and facilitate productive Presidents Cabinet meetings. Document key decisions action items responsible parties and deadlines and maintain an effective system for tracking follow-through and accountability. Support the Presidents regular one-on-one meetings with Cabinet members and others by preparing agendas gathering background information taking notes as appropriate and monitoring commitments and next steps. Track agendas minutes and regular meetings with governance structure representatives (Senate Staff Council and SGA) and Deans and Directors. Manage searches and external reviews on behalf of the Presidents Office as appropriate. Coordinate calendar requests with the President each week and ensure the President is appropriately prepared for each engagement.

Manage Presidential Communications Correspondence and Constituent Engagement. Serve as a highly professional welcoming and responsive representative of the Office of the President for internal and external constituents including faculty staff students alumni donors parents and community partners. Manage and monitor incoming correspondence and email for the President; assess urgency route matters appropriately draft responses and ensure timely follow-up. Research draft edit and coordinate presidential communications including letters emails memoranda talking points speeches presentations and briefing materials. Collaborate with Marketing and Communications and other campus partners on key institutional executive and crisis communications as appropriate. Exercise sound judgment and maintain discretion in handling sensitive confidential and high-profile matters.

Manage Presidents Office Operations Financial Administration and Records. Oversee the daily operations of the Presidents Office to ensure an organized efficient and professional environment. Manage the Office of the President budget; process invoices reimbursements and payments; reconcile purchasing-card transactions; monitor expenditures; and maintain appropriate financial records. Coordinate review and approval process for use of Packer tickets; facilitate office purchases and supplies; submit and follow up on work orders; and address the offices facility technology and equipment needs. Establish and maintain secure accurate and accessible digital filing systems for confidential correspondence meeting materials institutional records and historical documents.

Coordinate Presidential Meetings Engagements Events and Logistics. Plan and coordinate logistics for presidential meetings lunches dinners receptions campus events and other internal and external activities. Arrange meeting locations catering invitations guest lists room setup audiovisual needs presentation materials and event run-of-show details. Coordinate all travel and related logistics for the President. Ensure the President is fully prepared for meetings events and presentations through timely briefing materials logistical support and follow-up.

Perform Other Duties as Assigned. Perform additional duties special assignments and College-required training as assigned by the President. Maintain regular attendance and conduct all responsibilities in a manner consistent with College policies confidentiality expectations safety requirements and the mission and values of St. Norbert College.

Required Minimum Qualifications:

Education -

• Bachelors Degree.

• Masters degree in higher education administration business administration organizational leadership communications or a related field preferred.

Experience and Credentials -

• Minimum of five years of progressively responsible professional experience in executive administration institutional planning project management data analysis and reporting operations or a related field.

• Demonstrated experience supporting senior-level leaders with data and analysis to support decision-making and competency managing complex sensitive and confidential matters in a fast-paced environment.

• Demonstrated experience leading or coordinating cross-functional projects including the development of work plans timelines deliverables accountability measures and progress reports.

• Experience working with monitoring and reporting on institutional research data related to key institutional performance metrics.

• Experience preparing executive-level communications including correspondence briefing materials presentations talking points reports and other written materials for varied internal and external audiences.

• Experience managing calendars meetings event logistics and follow-up for senior leaders or executive teams.

• Experience with budget monitoring invoice and payment processing purchasing-card reconciliation or other financial and administrative processes.

• Higher education nonprofit government or other mission-driven organizational experience preferred.

• Demonstrated experience working in and fostering a mission-focused student-centered and performance-based campus environment that creates a strong sense of belonging for all community members

Knowledge Skills and Abilities

• Knowledge of and strong commitment to the Colleges Catholic Norbertine and liberal arts mission along with a willingness to actively participate in the life of the College.

• Demonstrated ability to facilitate change among all constituent groups including the strategic direction of the College to become a more hybrid campus to better serve the needs of all learners.

• Strong strategic and analytical thinking skills with the ability to translate institutional priorities into actionable plans measurable outcomes and monthly reports of progress to the President.

• Exceptional written verbal and interpersonal communication skills including the ability to draft clear concise and appropriately tailored communications on behalf of the President.

• Ability to exercise sound judgment discretion diplomacy and confidentiality when handling sensitive information personnel matters institutional issues and executive communications.

• Ability to build productive relationships work collaboratively and manage conflict with senior leaders faculty staff students alumni donors community partners and other College constituents.

• Ability to manage multiple priorities meet deadlines anticipate needs and respond effectively to changing circumstances and frequent interruptions.

• Strong organizational and project-management skills including the ability to establish systems for tracking decisions action items deadlines and strategic initiatives.

• Ability to facilitate meetings document outcomes and support accountability for agreed-upon actions and commitments.

• Demonstrated ability to manage complex calendars and coordinate meetings meals events travel and other logistical details with a high degree of accuracy and professionalism.

• Proficiency with Microsoft Office Google Workspace calendar-management tools shared digital filing systems presentation software and financial or expense-management systems; ability to learn new technologies as needed.

• Ability to maintain accurate organized secure and accessible electronic records and confidential files.

• Strong attention to detail responsiveness and commitment to providing professional and welcoming service as a representative of the Office of the President.

• Ability to work independently while maintaining close communication and alignment with the President senior leadership and deans and directors as appropriate.

• Ability to work evenings and weekends in support of the President events campus functions and other institutional priorities.

Benefits package:

The College offers an outstanding benefits package including health dental vision and life insurance; retirement plan; paid time-off and tuition waiver.

Application instructions:

This position will be posted for a minimum of five business days and applications will be reviewed upon receipt until the position is filled. Please submit a cover letter and resume with your application.

Applicants are also required to submit a letter describing how their professional experience leadership approach and personal qualities align with the mission and values of St. Norbert College. This letter should address how the candidate would actively advance the Catholic Liberal Arts and Norbertine traditions in the context of this role. Mission alignment will be considered a significant factor in the evaluation process.

St. Norbert College (SNC) a Catholic Norbertine and Liberal Arts College provides an educational environment that fosters intellectual spiritual and personal development. As the only Norbertine institution of higher learning in the world our roots traditions and commitments create a unique and enriching educational experience for our students.

At SNC our commitment to communio the Norbertine ideal of one heart one mind in God is grounded in the principles of truth dignity and justice. Consistent with these principles St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.

We seek those who will embrace our mission and are committed to building a vibrant welcoming and spiritually engaged community ( Weekly Hours:

40

The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.