Catering Senior Coordinator of Catering & Events

Job Title:Senior (Sr.) Coordinator of Catering& EventsDepartment:Catering & EventsLocation:Your Location OnsiteReports to:General ManagerAssistant General Manager(Sr). Director of Catering Operations(Sr.) Director Catering/Event Sales(Sr.) Manager of Catering Operations or (Sr.) Manger Catering/Event SalesRevenue Responsibility:$75000WHO ARE WEFor more than 50 years SSA has partnered with cultural attractions to design the hospitality experience journey freeing our partners to bring together admissions culinary and retail with innovation and human connection to shape a seamless guest focus is on people innovation and operational intelligence as a means to create special moments with lasting call it 452 Hospitality the foundation of how we serve our partners and their SUMMARYTheSenior (Sr.) CoordinatorofCatering& Eventsis responsible fordriving catering sales and ensuring the seamless execution of events. This hybrid role requires an individual with fundamental knowledge of both sales strategies and event logistics. This position requires a dynamic individual with communication negotiation and organizational skills dedicated to delivering exceptional client RequirementsStrong interpersonal and communication skills across all levels of an organization. Fundamentalleadership skills with an understanding of the importance of team building/development while fostering partnerships. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates financial management analytical and planning skills. Demonstrates the ability to remain flexible in a fast-paced environment. Computer knowledge and skill level for basic office functions. Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation which entails lifting and perform all functions as set forth above. Ability to work varied hours/days including nights weekendsand holidays as 1yearscatering sales operations and/or event planning management in off-site catering hotel or cultural attraction catering venue preferred. A minimum of 1 yearsof experience isrequiredfor this position; however candidates with 2 or more years of experience will be given stronger knowledge ofTripleseatis a plus. All education backgrounds eligible must be 18 or RESPONSIBILITIESCatering Sales StrategiesSecure signed agreements and create BEOs for assigned incoming leads and bookings. Where applicable accompanyvenue sales teamor catering operations teamon site toursfor prospective clients. Implementdesignatedstrategies to sell and upsell catering services to new and returning clients. Respond to client requests promptly and ensure client satisfaction. Serve as onsite contact for events sold by the Area Sales Manager. Event Planning & ExecutionImplement plans for catering events including event orders pull sheets execution timelines staffing schedules visualappealandlogisticslayouts. Oversee the setup execution and breakdown of assignedevents ensuring all aspects run smoothly and efficiently. Ensure all equipment supplies and materials are available and in good working conditionfor events. Walk event spaces with VenueSales Team before events to ensure everything is in working order and address any issues promptly. Communicate and collaborate effectively with the AreaSales Team Culinary Team and other departments including location partnersinvolved in events implementing new strategies and procedures where necessary to ensure events are executed but not limited to: Lead weekly BEO meetings to review all upcoming events addressing concerns and needstoeach event. Distribute Operations Plan revisions to key stakeholders when necessary. Advise Area Sales Manageron any outstanding balances due post event. Collaborate with Sales Team on floor plans and event flow. Coordinate the need for cross-utilized products/equipment. Create eye-catching and innovative F&B displays in collaboration with the Culinary Team. Oversee quality product levels and inventory of Catering products. Facilitate the maintenance and repairsof Cateringequipmentas Relationship ManagementPrepare and manage Banquet Event Orders (BEOs) diagrams and other necessary documents. Maintain strong positive relationships with internal and external clients to encourage repeat business. Proactively and transparently communicate with clients throughout the sales and detailing process. Work closely with clients to understand their needs provide tailored solutionsand address any concerns promptly. Conduct pre-event meetings with internal stakeholders to finalizedetails and post-event follow-ups to gather feedback and foster continued development. Conduct post-event follow-ups to engage clients and foster continued development. Collaborate with Area Sales team to understand event and client needs. Participate in client transitions for seamless ExcellenceEnsure all client contracts BEOs (Banquet Event Orders) and event details are accurately documented. Ensure compliance with local state and federal laws. Maintain a clean safe and organized work environment. Maintain accuraterecords of event details and outcomes. Uphold and demonstratea complete understanding of company policies and procedures. Attendance at event startto ensure seamless execution ofclientsvision and smooth transfer of authority to the operations team when appropriate. Develop meet and exceed monthly and annual catering operations budgets and plans. Analyze operational costs and inventory to maximize opportunities and minimize waste. Review all invoices bills and accounting-related documents for accuracy and communicate necessary changes to Accounts Payable. Minimize controllable costs including payroll and equipment rental associatedwith the operation andstrategize onrevenue ManagementCollect and process payments including depositsin accordance withcompany policies and contractual payment schedules. Meaningfully contribute to annual sales goals in order tomeet and exceed budget. Review all invoices bills and accounting-related documents for accuracy and communicate necessary changes to Accounts Receivable. Thorough understanding of menu and event offering cost structure to meet profitability and AnalysisReport weekly and monthly sales throughTripleseatto appropriate ResponsibilityPromote an inclusive and supportive approach within the unit. Leads by example through Sustainability/Conservation efforts;displaysknowledge of efforts in businessapplication. Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of Management Where Applicable& AppropriateHire recruit and integrate new team members. Supervise assigned personnel evaluate performance and provide coaching and development. Develop and implement training programs to motivate and mentor employees. Focuses on removing barriers and empowering growth and opportunity for team members at all levels. Conduct regular team meetings to align goals and strategies. Set individual sales targets and track progress. Ensure compliance with company policies and Sales SupportIn certain locations sales efforts are supported by offsite sales these locations the position will alsobe responsible for: Partnering with location or area ales team on site visits and communicating client needs to Area Sales team post meeting. Conduct tastings for potential clients. Participating in client hand-off meetings to ensure proper event execution. Leading weekly BEO meetings. Managing approval and distribution of information on all internal events including collecting funds for all services rendered. Communicating day of add-ons to AreaSales Team for proper recording and with District Manager of Sales to support onsite coordinators with sales responsibilities where applicable. Manages and maintainspartnerrelationship including leading gala and fundraising & Sales ContributionsThis position isnot bonuseligible for sales contributions; however they may be assigned an individual baseline to measure sales achievement and ResponsibilitiesPerform other tasks is by no means an exhaustive list of all responsibilities skills duties requirementseffortsor working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasksareperformed when circumstances change ( changes in personnel workload rushjobsor technological developments)Dontmeet every requirementAt SSA we are dedicated to building a diverse inclusive and authentic workplace. Ifyoureexcited about this role but your experiencedoesntalign perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other and BenefitsFull-Time non-exempt eligible for overtime pay. Paid Time Off plan: up to 144 hoursbased on tenure. Medical Dental Vision Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. Participation in a 401(k) program with a 15% company match (must be 21 years or older eligible after one year of employment with 1000 hoursworked available to enroll during Open Enrollment Periods). SSA Paid Benefit: Up to 120 hoursof Paid Leave for qualifying reasons including Parental Leave and your or your familys serious medical conditions. Up to 40 hoursPaid Bereavement. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts where applicable Tuition Discount through Partnership College Holiday pay of 1.5 the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave is provided in accordance withapplicable state and local laws. Accrual rates caps and usage rules vary by :Arizona California Chicago Pittsburgh Connecticut Illinois Massachusetts Michigan Minnesota Missouri New Mexico New York Rhode Island : Employeesaccrue1 hour of paid sick leave for every 30 hours worked up to48 hoursper year under the Healthy Families and Workplaces Act (HFWA). Maryland: Employeesaccrueat least 1 hour of paid sick and safe leave for every 30 hours worked up to 40 hours per year as required under the Maryland Healthy Working Families Act. Washington: Employeesaccrue1 hour of paid sick leave for every40 hoursworkedin accordance withthe Seattle Paid Sick and Safe Holdings and its affiliated companies including SSA Group A&F Souvenir CinchioSolutions and Behavioral Essentials are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective California Residents: By submittingyour job application you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice).San Francisco Residents: Pursuant tothe San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Please see the Fair Chance Ordinance - Know Your Rights documentfor more information. Bysubmittingyour job application you agree you have reviewed the Fair Chance Ordinance - Know Your Rights document.