Catering and Luggage Coordinator

Catering and Luggage Coordinator

• Keep New Zealand on track in a service and safety critical environment
• Fixed Term till April 2027 20hrs per week part-time role based in Christchurch
• Full rotating roster 4-6 hours per day early morning start

Position Description

He kōrero mō mātou About us

At KiwiRail were proud to connect people and places across Aotearoa in a safe sustainable way. Great Journeys New Zealand is our scenic tourism arm showcasing the beauty of our country by rail. Were committed to delivering exceptional experiences and that starts with our people. Join a team where collaboration and community matter and every role contributes to keeping New Zealand on track.

He whakamārama mō te tūranga mahi About the role

Based in Christchurch youll coordinate loading catering stock and luggage across our scenic trains. Youll make sure our onboard teams are stocked with everything they need from food and beverages to supplies while ensuring quality compliance and customer satisfaction. Youll also manage supplier relationships maintain stock records. With safety at the heart of everything we do youll play an important part in upholding high standards across the board.

Ngā pukenga e rapu nei mātou What you will bring

Were looking for someone with a proactive attitude and strong attention to detail. Youll be organised energetic and a great communicator. Your ability to adapt problem-solve and stay calm under pressure will set you up for success. Youll also bring:

• Full clean class 1 Drivers License
• A safety-first mindset
• Proven customer service skills and a professional approachable manner
• Strong interpersonal and communication skills with confidence in radio communication
• Physical fitness and resilience this role is active hands-on and includes heavy lifting
• Ability to work independently using initiative with a can-do mindset
• High level of integrity and trust handling secure items (including alcohol) no serving required
• Availability for rotating shift work including weekends and public holidays

Desirable:

• Experience in tourism or related industries
• Familiarity with food safety practices and inventory management
• Forklift license
• NCEA level 2

Nōu te rourou Whats in it for you

At KiwiRail we support your journey as much as our customers. Youll enjoy:

• A competitive salary and wellbeing-focused benefits
• Comprehensive training and ongoing development
• Opportunities to grow your career across our network
• A chance to be part of a close-knit team delivering world-class rail experiences
• The satisfaction of contributing to a sustainable future-focused transport service

Kua rite kia rite Ready to Make a Difference

If youre ready to bring energy care and coordination to this unique role apply now and help us deliver memorable journeys across New Zealand.

KiwiRail is committed to an inclusive workplace. We welcome applications from diverse communities and support flexible accessible working arrangements where possible.

All aboard for a rewarding career with KiwiRail!

Me pēhea te tuku tono How to Apply

Submit your CV and cover letter online. If youre a current KiwiRail employee please apply using your internal profile.

Rā aukati Applications close: 13 September 2026 (unless filled sooner)