Casualty Claims Representative

Casualty Claims Representative

**Will be filled at the appropriate level based on experience*

Do you thrive in a work environment where you must multi-task and have strong organizational skills Are you a go-getter with high initiative and a positive attitude Do you have casualty claims experience and a strong customer service mindset If so this Casualty Claims Representative opportunity could be a great fit for you!

Who We Are: At Farm Bureau Financial Services we make insurance simple so our client/members can feel confident knowing their family home cars and other property are protected. We value a culture where integrity teamwork passion service leadership and accountability are at the heart of every decision we make and every action we take. Were proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What Youll Do: As a Casualty Claims Representative you will investigate evaluate negotiate and settle assigned claims involving casualty insurance this role you will typically handle liability investigations and bodily injury claims. You must investigate the facts of the loss interpret the policy and determine whether the loss is covered and if our client member is liable. You will also determine the value of the loss and assist in setting appropriate this role it is important to have a strong knowledge of tort law and how it relates to specific cases. As a Casualty Claims Representative you must keep a service-oriented attitude at all times by maintaining professional relationships with coworkers supervisors agents agency managers claimants policyholders doctors attorneys and others. You will work out of our 5500 Westown Parkway West Des Moines office location.

What It Takes to Join Our Team:

• College degree or equivalent 2 years of relevant experience preferred.
• 2 years Liability or Casualty claims experience is preferred.
• Associate in Claims (AIC) Senior Claims Law Associate (SCLA) designation and CPCU designation preferred or working towards the designations.
• High attention to detail and strong organizational skills.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
• Must be PC literate and able to effectively use our systems. Familiarity with Outlook Microsoft Word and Excel is preferred.
• A valid drivers license and satisfactory Motor Vehicle Records are required.
• Limited travel with overnight stays is required.

What We Offer You:When youre on our team you get more than a great paycheck. Youll hear about career development and educational opportunities. We offer an enhanced 401K with a match low cost health dental and vision benefits and life and disability insurance options. We also offer paid time off including holidays and volunteer time and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs a daycare center a cafeteria and for many positions even consideration for a hybrid work arrangement. Farm the grass really IS greener!

Work Authorization/Sponsorship
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future or take over sponsorship of an employment visa or work authorization for this role. For example we are not able to sponsor OPT status.

Required Experience:

Unclear Seniority