Casino Ambassdor

Through direct contact direct mail telemarketing and written correspondence encourage customer retention and loyalty. Recruit new memberships for the Players Club increase rated play and attend to guests needs. Circulate on the casino floor assisting guests with questions and requests.

• Get out on the casino floor and connect with our guestsanswer their questions and help make their experience unforgettable.
• Deliver outstanding customer service while championing the amazing benefits and exciting events of the Players Club.
• Build our community by recruiting new members and strengthening relationships with our current guests through direct mail telemarketing and personalized correspondence.
• Become a Players Club expert! Guide customers through our rewarding point system help them claim their prizes and show them how to get the most out of their club card.
• Partner with our Casino and Slot Hosts to create memorable player experiences and bring our best events to life.

Qualifications :

Must be at least 21 years of age. 
High school diploma or GED. 
One to two years experience in customer service. 
Must have excellent oral and written skills and exceptional customer service and interpersonal skills. 
Must be flexible in work schedule. 
Proficiency in word processing spreadsheets database presentation email and player tracking systems. 
Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time