CashierReceptionist in Dublin

Volvo Cars Dublin Dublin CA

Starting Pay: $21.00 per hour

Volvo Cars Dublin is looking for afriendly professional and dependable Service Department Receptionist / Customer Experience Representativeto join our growing team.

This is an important customer-facing position and a great opportunity for someone who enjoys working with people staying organized and being part of a fast-paced team.

You will be one of the first people our Service Department customers interact with sopersonality professionalism and a genuine desire to help people are extremely important.

Greet and welcome customers arriving at the Service Department

Answer incoming phone calls and direct customers to the appropriate department or Service Advisor

Assist customers with general questions and service needs

Direct customers to their Service Advisor and assist with the check-in process

Help manage customer flow during busy service hours

Assist with scheduling and appointment-related tasks

Contact customers when their vehicles are ready for pickup

Assist Service Advisors with administrative and customer-service responsibilities

Maintain a clean organized and welcoming reception area

Communicate professionally with customers Service Advisors Technicians Parts and Management

Help ensure every customer receives a positive experience from arrival through vehicle pickup

The ideal candidate is:

Friendly and approachable

Professional and confident communicating with customers

Reliable punctual and team-oriented

Organized and detail-oriented

Comfortable answering multiple phone calls and assisting customers in a busy environment

Able to multitask and prioritize throughout the day

Comfortable using computers and learning new software

Positive and willing to help wherever needed

Able to remain calm and professional when things get busy

Automotive or dealership experience is a plus but not required.

Enjoy working with people

Have excellent customer service skills

Like a fast-paced work environment

Take pride in making customers feel welcome

Are looking for an opportunity to get into the automotive industry

Want to be part of a team where your work makes a difference

You dont have to be an automotive expert.We can teach you the automotive side of the job.

What were looking for is someone with the right attitude work ethic and customer-service mindset.

Were working to build a Service Department centered aroundcustomer satisfaction teamwork communication and accountability.

Youll work alongside experienced Service Advisors Technicians Parts and Management in a professional dealership environment.

We value people who take pride in their work support their teammates and understand that a great customer experience starts with how were treated when we walk through the door.

Job Title:Service Department Receptionist / Customer Experience Representative
Location:Volvo Cars Dublin Dublin CA
Pay:$21.00 per hour starting
Employment Type:Full-Time
Schedule:MondayFriday

If youre outgoing organized dependable and enjoy helping peoplewed love to meet you.

Apply today to join theVolvo Cars Dublin Service Team!