Case Manager Community TEAM
Job Location:
Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
3 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Primo Center is seeking qualified caring individuals who want to make a difference supporting families experiencing homelessness by working as a Community Home Visiting Case Manager.
ABOUT PRIMO CENTER
The mission of Primo Center is to empower families to become productive responsible and independent members of their community. Today Primo Center is a leader in providing family shelter and permanent supportive housing integrated physical dental and mental health care early childhood development and supportive services to homeless families in Chicago. The organization has considerable capacity and experience as a provider of services to families affected by extreme poverty and homelessness assisting more than 1100 people each year with the aid of volunteers over 90 staff members and an annual operating budget of nearly $10 million.
Primo Center works in high-need communities across Chicago operating facilities in Austin on Chicagos west side Englewood on the south side and Hermosa on the northwest side.
POSITION RESPONSIBILITIES:
Provide Intensive Case Management (50%)
- Facilitating collaboration and communication between different providers and support services to ensure holistic care for the client.
- Conducting in-depth assessments of the clients situation and specific needs to identify areas for support and intervention.
- Working closely with the client to set clear personalized goals and develop a thorough plan of action to actively address their needs and significantly improve their well-being.
- Assisting the client in identifying and accessing relevant community resources such as support groups housing assistance and vocational services.
- Maintaining detailed records of services provided and monitoring the clients progress towards their goals.
- Providing immediate crisis intervention and support during emergency situations to ensure the clients safety and well-being.
- Provide intensive case management services for families experiencing homelessness and those at risk of becoming homeless
- Daily monitoring of family interaction within a communal residential environment enforce house rules chores and regulations to ensure a safe and harmonious living space
- Collect program specific intake paperwork and conduct intakes for all clients (IMCANS)
- Support families in securing benefits such as enrollment in County Care Medicaid TANF SNAP WIC Social Security benefits etc.
Administration and Client Services Coordination (20%)
- Maintain ongoing audit ready case files
- Maintain client engagement and follow-up through a variety of means: phone calls email visits etc.
- Ensure accurate and timely data entry into CIS IM CANS HMIS etc.
- Complete accurate documentation in daily logs incident reports and any additional reporting requirements
- Ensure individuals are supported in the most respectful and professional manner
- Ensure that health and safety codes are always adhered to and by all residents
- Attend all scheduled meetings and mandatory training as directed and will ensure health safety and welfare of the residents
- Assist residents with daily living skills conduct life skill training events and assist program director with projects that support residents and their extended families
- Support the team in de-escalating crises and stabilizing individuals
- Maintains relevant current knowledge of the field by participation in training sessions seminars and conferences
- Represent Primo Center at outreach events
- Additional job duties as assigned
Minimum Qualifications:
- Commitment to Primo Center Mission and values
- BA or BS degree preferably in social work human services or related field 1-5 years of work experience preferably with families experiencing homelessness
- Working knowledge of the child welfare system
- Demonstrated understanding and utilization of Harm Reduction and Trauma Informed Care
- Effective verbal and written communication skills
- Experience and ability to use computers for data entry communication and report writing
- Demonstrate respect for cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population
- Ability to work both independently and as a part of a team
- Must be available for after hours weekend and on-call work as needed
To ensure effective care and client support this role requires the ability to:
- Must be able to work as a Home Visiting Case Manager in the community
- Lift and carry up to 25 lbs. (e.g. supplies personal belongings)
- Stand walk bend and climb stairs frequently throughout a shift
- Respond rapidly to crisesmove quickly across the facility and grounds
- Perform routine inspections of communal areas (bending reaching)
- Work in a variety of indoor settings; occasional exposure to loud or crowded environments
Reporting Relationship
This position reports to the Sr. Director of Community Support Services and has close working relationships with other case managers therapists house managers and works collaboratively with other staff.
Compensation and Benefits This is a grant-funded position. Continued employment is contingent upon the sustained availability of grant funding.
Salary: $46888 (exempt full-time) Benefits include:
- Medical Dental Vision
- Domestic Partner & Family Coverage
- 401(k) matching Flexible Spending Accounts
- Paid Time Off Wellness Days Paid Holidays
- Life/AD&D Insurance Employee Assistance Program mileage reimbursement
- Voluntary AFLAC plans
Primo Center is an equal opportunity employer. The agency does not discriminate on the basis of race color religion sex national origin age disability veteran or military status or any other protected status in accordance with federal and state law.
Required Experience:
Manager
