Case Manager CARES Co-Responder

What Youll Do:

TheCase Manager - CARES Co-Responder is responsible for helping those with mental health issues gain access to community services. Duties include meeting with individuals in crisis and their families in the community and connecting clients with professional services crisis and outpatient as needed. The CARES Co-Responder works collaboratively with the Multidisciplinary (LE) Treatment Team to respond to crisis situations and coordinate a plan of care utilizing expertise in counseling and crisis intervention to ensure optimization of mental health outcomes for individuals and their families. The primary focus of this role is to connect individuals in crisis with resources and services to assist them in stabilizing their homelessness mental health and primary health situations.

• Intervene in community crisis situations with patients and families in the community and with Law Enforcement.
• Assess document and address psychosocial cultural emotional and economic needs for individuals and families during their immediate need/crisis situation.
• Collaborate with the Multidisciplinary treatment team outpatient care team and community agencies as needed to creatively address and or resolve the crisis situation.
• Identify and address gaps in service needs for participating parties in-service delivery to the individual.
• Serve as an educational resource for potential clients/individuals in crisis.
• Encourage and support from a place of experience and understanding and willing to use appropriate self-disclosure.
• Demonstrates knowledge of community resources to help meet individuals unique recovery needs. Implements knowledge of multiple paths of recovery and promotes them equally.
• Collaborate with Interdisciplinary treatment team to engage monitor and communicate with the individual ensuring that safety is maintained while meeting the individuals needs.
• Maintain the clinic record including documentation of activities performed as part of the service delivery process. Obtain signatures from individual regarding treatment as necessary.
• Document all services and activities in the medical record regarding brief interventions coordination of care discharge planning treatment planning etc. Ensure documentation in the Electronic Health Record (EHR) is clear concise and organized.
• Maintain a working knowledge of the Title 36 Involuntary Commitment process. Monitor the petition process to ensure timeliness is adhered to and forms are complete and thorough and when subpoenaed attend COE hearings.
• Participate in individual and group supervision as required. Participate in ongoing education including in-services training and other activities to maintain and improve competency through post-testing skill observation and performance as assessed by direct supervisor.
• Assist individuals and families in making difficult decisions while honoring their preferences and values in order to move the discharge plan forward.
• Performs all other duties as assigned.

What Youll Bring:

• A Bachelors degree in Behavioral Health or related field and at least 1 year of related experienceOR
• An appropriate combination of education and experience
• Experience in a community based or crisis healthcare setting
• CPR/First Aid certified
• Valid drivers license
• Successfully pass a motor vehicle record check and maintain a clean driving record
• Must have own vehicle that is clean neat and in good working condition
• Willing to obtain Full coverage car insurance with high-level liability
• Arizona Level I Fingerprint Clearance Card
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated including showing proper documentation or otherwise be exempt pursuant to the Companys exemption process prior to their start date as a condition of employment

It would be great if you had:

• 2 years of Behavioral Health Experience in a community based or crisis healthcare setting
• Knowledge of evidence-based/person-centered skillsets such as motivational interviewing trauma informed care verbal de-escalation harm reduction and person-centered language
• Bilingual in Spanish
• Experience using EHR

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance including Medical Dental Vision Accident Critical Illness and Hospital Indemnity
• CHS pays for Basic Life AD&D Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1000 to $2000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Companypaid parental leave available to eligible employees
• Companypaid parental leave available to eligible employees

All employees (Pool Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support work life solutions financial solutions legal assistance or online support
• After 90 days you are auto enrolled in the 401k Plan

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

• Official communications come only from an email address ending in @.
• We will never extend an offer without completing our formal interview process.
• We will never ask candidates to pay fees purchase equipment or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions please contact to verify its authenticity before responding.