Case Manager Assistant

Case Manager Assistant

Foster Care Department

Who We Are

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic wellness and skill development services to youth families and communities impacted by trauma. Lawrence Hall is committed to helping young people build resilience strengthen connections and achieve long-term success through trauma-informed community-based support.

Lawrence Hall fosters a culture built upon the principles of the Children and Residential Experiences (CARE) model and the core values of Respect Empowerment Safety and Teamwork. Together these principles are embedded throughout our trauma-informed philosophy and guide how we serve youth and families support one another as colleagues and partner with our community.

About the Role

The Case Manager Assistant provides administrative and case management support to youth families foster parents and Child Welfare Specialists within the Foster Care Department. This role plays an important part in coordinating family visitation maintaining case documentation and supporting communication among families service providers and community partners. The ideal candidate is highly organized detail-oriented and committed to supporting positive outcomes for youth and families through a trauma-informed and family-centered approach.

What Youll Do

• Coordinate and schedule family visits appointments meetings and other service-related activities for youth and families.
• Maintain case files court records correspondence and program documentation in accordance with agency and regulatory requirements.
• Assist Child Welfare Specialists by gathering organizing and distributing records reports and information from families schools courts service providers and other stakeholders.
• Support child and family team meetings court hearings and case-related activities through note-taking documentation tracking and follow-up coordination.
• Respond to inquiries from youth families foster parents service providers and community partners regarding services and program-related information.
• Collaborate with internal staff and external partners to ensure effective communication service coordination and continuity of care for youth and families.

Who Were Looking For

• High School Diploma or Associate degree in Human Services or a related field.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook Word Excel and other standard business software applications.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate records and handle confidential information appropriately.
• Valid Illinois drivers license.
• Access to reliable transportation as required by program responsibilities.
• Ability to pass required background child welfare and drug screening requirements.

Preferred

• Experience working in child welfare foster care family services or a related human services setting.
• Knowledge of childhood trauma and experience supporting youth and families impacted by trauma.
• Knowledge of youth development adolescent issues and strength-based approaches to working with young people and families.

Position Requirements & Work Environment

Work Location: Francisco Campus - 4833 N Francisco Ave Chicago IL 60625 USA

Travel/Driving: Local travel may be required to support family visits meetings court-related activities and service coordination. A valid drivers license and reliable transportation are required.

Schedule: Full-time position requiring flexibility to accommodate family visitation schedules meetings youth needs and program activities that may occur during evenings and weekends.

Physical Requirements: Frequent use of computers telephones case management systems and standard office equipment. Regular documentation communication and participation in meetings are required.

Work Environment: Work occurs in office community and other service-related settings while supporting youth families foster parents and community partners.

Other Position Requirements:

• Maintain confidentiality and comply with agency DCFS and regulatory requirements.
• Complete required training including trauma-informed care and professional development activities.
• Demonstrate collaboration professionalism empathy and commitment to Lawrence Halls mission and values.

Compensation and Benefits

We care about the well-being of our employees and are proud to offer a comprehensive and competitive total rewards package that includes:

• Salary: $20.58 - $25.58/HR. Compensation is based on a set hourly rate plus additional compensation for education and experience.
• Average of 17-25 days PTO 9 holidays.
• Medical dental and vision insurance options.
• 401(k) with up to 5% employer match and auto-vesting.
• Flexible Spending Accounts (FSA).
• Pre-tax commuter benefits.
• Employer-paid life AD&D and Employee Assistance Program benefits.
• Wellness reimbursement program.
• Employee referral bonus opportunities.
• Public Service Loan Forgiveness eligibility.

How to Apply

Submit your resume here. We look forward to learning more about you.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of the position. We look forward to your application.

FLSA Status: Non-Exempt.

Equal Opportunity Employer M/F/D/V

Required Experience:

Manager