Case Manager 5046

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger all aspects of our work we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60 locations we provide programs in a variety of service areas including workforce development children youth families seniors and homeless prevention.

Join our dedicated team at Bronxworks Adult Protectives program and be a part of a vital mission that makes a difference in the lives of vulnerable adults. We are looking for compassionate and skilled individuals who are committed to making a positive impact in the lives of the most vulnerable adults. Together we can create a safer and more supportive environment for those in need. The primary goal of the Adult Protective Services program is to provide timely and effective intervention for at-risk adults living within the community. We aim to prevent harm and foster an environment of safety and security through comprehensive assessment and intervention tailored to the individual needs.

RESPONSIBILITIES

Provide direct services to clients including intake engagement assessment service plan development referral advocacy counseling exit summaries and follow-up.

Manage a case load and monitor and document client progress toward service plan goals.

Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the clients needs change

Assess and refer clients to appropriate services which include but limited to: Deep cleaning home health services legal services mental/ medical care

Utilize motivational interviewing in order to complete assessments and service plans

Ensure that services plans are completed within 30 days and service plans reviews are completed every 6 month

Maintain familiarity with program resources available on- and off-site.

Travel all 5 boroughs in NYC.

Job Title: Case Manager Job Code: 0117 Grade: I Status: Non-Exempt

Department: Eviction Prevention Access to

Benefits & Homelessness Prevention Program: Adult Protective Services Site: 630 Jackson Avenue

Work Hours: Monday-Friday 9 am 5 pm

Some evenings and Weekends will be

required Supervisor: Case Management Supervisor

Coordinate client services with other social service mental health medical employment educational child care and other providers.

Conduct home visits as required by contract and weekly telephonic communication.

Complete program reports on a monthly basis or more frequently as required.

Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the clients needs change.

Seek appropriate guidance from the supervisor in situations requiring clarification and consultation.

Review and sign off on service plans and psycho-social assessments as assigned.

Report to and meet with supervisor on a monthly basis.

Complete initial home visits within 24-48 hours of assignment

Document all communication with clients within 24 hours in ETO database

Become a BronxWorks Approved Driver in order to drive agency vehicle. Must be comfortable with operating agency vehicle

Perform additional duties as assigned.

QUALIFICATIONS

Bachelors degree in social work or other related fields of study.

4-years of experience in case management or in another related field of work.

Certified child abuse and neglect mandated reporter or ability to obtain certification within 3 months of employment.

Enrollment in MSW program preferred.

Possess a clean valid drivers license and be willing to drive a company vehicle.

Engaging personality and detailed orientated skills are essential.

Strong oral and written communication time management and organizational skills are necessary.

Proficiency in Microsoft Office suite and other standard business technology is required.

SKILLS / ABILITIES

Ability to use a computer for prolonged periods.

Ability to occasionally lift and/or move up to 10 pounds.

Ability to stand walk or sit for long periods of time.

Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork.

Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

Ability to bend and retrieve objects and/or documents.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact