Carrier Relations Lead

Build partnerships that power our growth.

Were looking for a Carrier Relations Lead to grow and improve the relationships that sit at the heart of our agencys success. If you value turning partnerships into measurable results and you want a seat where you are seen and valued this role is built for you.

Why This Role Matters

Carrier relationships arent just a back-office function here at Experian. They are a direct engine of new business growth. As Carrier Relations Lead youll be the strategic driver behind every carrier partnership shaping compensation programs performance visibility and new business opportunity. Youll report directly to our Senior Director Insurance Operations with influence over agency strategy.

PRIMARY OBJECTIVES:

1. Strengthen carrier partnerships: Serve as the primary relationship owner between the agency and carrier partners ensuring engagement and strategic agreement.
2. Guide new business growth: Identify carrier opportunities that directly expand new business sales and agency revenue.
3. Ensure performance visibility: Deliver accurate carrier performance reporting that equips leadership to make informed data-driven decisions.
4. Maximize compensation value: Improve carrier compensation programs to protect and grow agency profitability.
5. Promote organizational readiness: Maintain up-to-date carrier training materials and resources so our teams always have accurate relevant information.

What Youll Do

• Lead strategic monthly meetings with carrier partners strengthening relationships that increase agency growth
• Build and manage annual carrier plans in consideration of agency goals
• Spot and act on carrier opportunities that convert directly into new business sales
• Deliver monthly carrier performance scorecards that keep leadership informed
• Increase carrier compensation programs to protect and grow profitability
• Keep carrier training materials and resources current accurate and ready for the field

Qualifications :

What You Bring

• Five (5) plus years of relevant experience in commercial insurance.
• Relevant carrier management agency carrier relations or a related insurance operations experience.
• Experience tailoring and present information to audiences
• Manage multiple concurrent projects prioritizing and planning resources to meet goals
• A collaborative mindset and appreciation for a transparent open and honest work environment
• Direct experience working within an insurance carrier organization (underwriting distribution or carrier-facing roles)

Education Minimum: 4 Year / bachelors degree in business administration Marketing or related field; or equivalent combination of education and work experience.

Tools/Software Requirements:

• Microsoft Excel (intermediate-to-advanced) for scorecards and performance reporting
• Microsoft PowerPoint or equivalent for carrier and leadership presentations
• CRM platform (e.g. Asana) for tracking carrier relationships and opportunities
• Microsoft Teams Outlook or similar collaboration and communication tools
• Slack environment

Additional Information :

Why Join Us

This is a role with visibility influence and a direct line to agency growth. Youll partner closely with senior leadership shape how our carrier relationships perform and see your work show up in results every month.

Our uniqueness is that we celebrate yours. Experians people first inclusive and purpose driven culture is multi award-winning; Worlds Best Workplaces 2025 (Fortune Global Top 25) Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time