Care Management Supervisor

New Horizon Counseling Center Nassau County NY
Full-Time $65000$70000 per year

Are you an experienced care manager or supervisor who wants to make a meaningful impact while helping other professionals grow

New Horizon Counseling Center is looking for a Unit Supervisor to lead a team of Health Home Care Managers serving clients throughout Nassau and Suffolk Counties.

This is an opportunity for someone who enjoys both leadership and direct client engagement. Youll supervise and mentor care managers provide guidance on complex cases and remain connected to the clients and communities we serve.

Our clients include individuals living with Serious Mental Illness (SMI) Substance Use Disorders frequent hospitalizations and housing instability including individuals residing in shelters.

If you are a strong communicator a supportive leader and someone who is comfortable getting out into the communitynot just sitting behind a deskwed like to hear from you.

• Supervise and support a team of Care Managers.
• Provide regular individual and team supervision.
• Coach staff through challenging cases and professional situations.
• Conduct case reviews and help staff develop effective interventions and care plans.
• Support staff development training and performance.
• Help staff navigate high-risk situations safety planning and incident reporting.

• Participate in community-based client visits throughout Nassau and Suffolk.
• Visit clients in homes shelters hospitals and other community settings.
• Help ensure clients receive appropriate follow-up after ER visits and hospitalizations.
• Advocate for clients and help address barriers to care.
• Monitor client satisfaction and ensure services are meeting client needs.

• Review progress notes assessments and care plans.
• Maintain quality documentation in the EHR.
• Manage staff schedules caseload assignments and documentation.
• Ensure compliance with Health Home policies and clinical standards.
• Use Outlook Word Excel and other systems for communication and reporting.

• Collaborate with shelters hospitals healthcare providers and social service organizations.
• Strengthen relationships with community partners.
• Assist with crisis intervention and client advocacy when needed.

Required:

• Bachelors degree in Social Work Psychology Sociology Education Nursing Human Services Healthcare Management or a related field. Masters degree strongly preferred.
• At least 3 years of experience in case management care coordination or a related field.
• Experience working with individuals with SMI and/or individuals experiencing homelessness or housing instability.
• Strong communication organization leadership and problem-solving skills.
• Ability to work independently while collaborating effectively with a team.
• Comfortable traveling throughout Nassau and Suffolk for client and staff support.

Preferred:

• Experience with Health Home Care Management.
• Experience working with shelters hospitals behavioral health providers or community-based organizations.

You wont be stuck behind a desk all day.

This position gives you the opportunity to combine leadership clinical support and meaningful community work. Youll have the ability to influence the quality of care clients receive while helping a team of care managers become stronger professionals.

• $65000-$ 70000 annual salary
• Full-time salaried position
• Medical dental and vision benefits
• Paid vacation sick time and holidays
• Supportive and collaborative work environment
• Professional development and training opportunities
• Flexible scheduling within the needs of the program
• Opportunity for professional growth

• Are ready to take the next step from Care Manager to Supervisor.
• Already supervise staff and want a more hands-on leadership role.
• Enjoy mentoring and developing other professionals.
• Have strong experience with complex behavioral health or high-need populations.
• Dont mind getting into the community and meeting clients where they are.
• Want your work to have a direct impact on vulnerable New Yorkers.

If youre a compassionate leader who knows care management and wants to help both clients and staff succeed wed love to hear from you.

Send us your resume to be considered.

Come join a team where your leadership can make a differenceone client one care manager and one community at a time.