CAPPS HRPY Human Resources and Mainframe Analyst (Remote)
Job Location:
Austin, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Title: CAPPS HR/PY Human Resources and Mainframe Analyst (Remote)
Location: Austin TX
Duration: 12 Months with possible extension
The Client Work includes but is not limited to the following:
- Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
- Responsible for functional HR expertise including but not limited to:
- Workforce Administration
- TAM/CG
- HR Security Set-up and row-level security
- Interpret and apply state statutes HR policies and labor regulations
- Responsible for functional configuration skills including but not limited to:
- Setting up tables (job codes positions departments compensation etc.)
- Understanding HR business units Set IDs and Table structures
- Configuring workflow (AWE-Approval Workflow Engine)
- Creating queries using PS/Query and SAP Business Objects
- Responsible for ensuring CAPPS adheres to the Family Medical Leave Act (FMLA) including but not limited to:
- Defining and refining FMLA plans and entitlements
- Customizing appropriate leave types
- Ensuring module integration with Payroll and the Time and Labor modules
- Assisting with compliance reporting and auditing
- Responsible for technical skillsets for applicable tools including but not limited to:
- Understanding Application Designer (records fields pages components)
- Integration Broker (Web Services REST/SOAP Integrations)
- SQR and BI Publisher report customization
- SQL Proficiency
- Understanding of PeopleSoft security inclusive of State of Texas multitenancy requirements
- Planning designing developing implementing supporting and maintaining the information technology security measures to safeguard system information.
- Responsible for tools and environment knowledge including but not limited to:
- PUM (PeopleSoft Update Manager) and Change Assistant
- Fluid UI changes and page navigation
- Lifecycle management and selective adoption
- Elasticsearch/Search Framework
- Data migration and compare reports
- Responsible for Position Management including but not limited to:
- Troubleshoot position management issues
- Maintain and update position data
- Analyze downstream impact
- Support workflow troubleshooting
- Validate configuration settings
- Perform data fixes
- Assist with audit and compliance checks
- Support integrations
- User guidance and training support
- Regression testing and upgrades
- Documentation creation and maintenance
- Responsible for mainframe support including but not limited to:
- Incident resolution
- Analyze abends (application or batch job failures) and determine root causes
- Review logs Job Control Language (JCL) console messages SQL codes and error dumps.
- Job and batch monitoring
- Validate upstream and downstream dependencies.
- Ensure production environments remain stable and performant.
- Application support and analysis
- Understand the business functionality of the mainframe applications.
- Validate that changes to JCL batch streams or configurations work as intended.
- Documentation and knowledge management
- Work with cross functional teams during incidents (infra DBAs network app dev all in the Client.
- Participating in Fiscal Year-End processes specific to reorganizational changes and legislative mandates for the Client mainframe systems.
- Compiling and analyzing mainframe datasets needed for historical employee information Per Print file investigation and staging test data.
- Performing employee- and agency-level entries and table updates in SPRS including new entitlements or deductions.
- Supporting the Client mainframe systems by serving as the ACR Coordinator for system changes ensuring proper documentation and coordination.
- Coordinating the Client mainframe environment refreshes validating post-refresh system integrity and ensuring proper synchronization across dependent systems.
- Responsible for cross-functional collaboration including but not limited to:
- Strong problem-solving and troubleshooting
- Ability to interpret the State of Texas HR policies into system configuration and code modifications
- Requirements gathering for applicable break/fix or system enhancements
- Documentation and testing (UAT regression testing)
- Incident management in systems like ServiceNow and BOSSDesk with the ability to keep multiple systems synchronized with timely updates
- Communication skills when working with policy personnel other analysts 100 agencies and our Managed Services Tier 3 vendor.
- Understanding and accounting for interdependence on legacy systems (SPRS HRIS etc.).
- Providing structured cross-training to support junior analyst capability growth.
- Providing comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
- Responsible for project-level coordination and participation including but not limited to:
- Expansions that include additional module implementations or enhancements for agencies
- Cyclic processes such as fiscal year-end State of Texas legislative changes federal mandates and third-party integrations.
- Performs all duties following the Client processes policies and procedures within project scope and on schedule in accordance with milestones deliverables and due dates.
- Responsible for providing functional support for the CAPPS HR/PY applications and shall be a point of contact for CAPPS agencies as applicable.
- Responsible for the CAPPS HR/PY functional design phase which includes creating and/or reviewing Functional Design Documents (FDDs) performing functional configuration system changes and other functional activities assigned. Functional configurations include but are not limited to PeopleSoft delivered features (e.g. Page and Field Configurator Drop Zones Event Mapping Page Composer and others).
- Performs all duties following the Client processes policies and procedures within project scope and on schedule in accordance with milestones deliverables and due dates.
- Provides Level 2 Service Desk support including complex ticket handling advanced troubleshooting clear documentation and basic system configuration all following established auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
- Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable operable understandable and robust experiences for all users regularly reviewing content for compliance and implementing updates or remediation whenever accessibility issues are identified.
- Works under minimal supervision relying on experience and judgment to plan and accomplish goals independently performing a variety of complicated tasks. Established processes and procedures must be followed.
- Responsible for validating that only accurate data is produced security including multi-tenancy is enforced that the system performs efficiently and that all applicable policies are enforced.
- Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
- Actively participates in the Client Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
- Participates in Disaster Recovery and Upgrade Testing activities.
- Makes presentations at CAPPS User Groups and the CAPPS Steering Committee.
- Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements process changes or system fixes consider security availability processing integrity confidentiality and privacy as solutions are suggested approved and implemented.
- Performing other related Work as assigned.
Candidate Skills and Qualifications:
| Minimum Requirements: | ||
| Years | Required/Preferred | Experience |
| 8 | Required | Extensive Texas public sector experience directly working for or supporting a Texas state government agency |
| 8 | Required | Extensive experience supporting the HR module in PeopleSoft HCM version 9.2 |
| 8 | Required | Extensive knowledge and understanding of State of Texas applicable policy. |
| 8 | Required | Extensive knowledge of federal labor laws. |
| 8 | Required | Experience preparing WCAG 2.1-compliant materials for distribution. |
| 8 | Required | Experience performing functional project management activities in support of CPAs CAPPS program |
| 8 | Required | Experience in interpreting contractual language and integrating it into daily workflows while consistently holding vendors accountable to contractual requirements |
| 8 | Required | Extensive knowledge of/experience with data integration data quality and SDLC processes and methodologies |
| 3 | Required | Experience with CAPPS Central production and expansion functional support activities for more than 100 agencies and 5 Hub instances. |
| 3 | Required | Experience participating in Fiscal Year-End processes specific to reorganizational changes and legislative mandates for CPA mainframe systems |
| 3 | Required | Experience compiling mainframe datasets needed for historical employee information Per Print files investigation and staging test data |
| 3 | Required | Experience performing employee and agency-level entry and table updates related to new entitlements or deductions in SPRS |
| 3 | Required | Experience supporting the CPA mainframe systems by acting as the ACR Coordinator for system changes |
| 3 | Required | CPA experience coordinating mainframe environment refreshes |
| 3 | Required | Knowledge of Information Technology Infrastructure Library principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business |
| 4 | Preferred | CPA experience supporting the FMLA module to enter and track FMLA balances for all FMLA plan types in the CAPPS system |
| 4 | Preferred | CPA experience participating in Fiscal Year-End processes specific to reorganizational changes and legislative mandates for CAPPS |
| 4 | Preferred | CPA experience supporting CAPPS by loading mass salary actions for agencies |
| 4 | Preferred | CPA experience performing customer-facing responsibilities in support of the CAPPS expansion efforts for Central and Hub agencies |
| 4 | Preferred | CPA experience gathering requirements and writing functional specifications to implement legislatively mandated benefit enrollment programs using web services to communicate between different state agencies for CAPPS |
| 4 | Preferred | CPA experience performing SQL actions needed to keep the CAPPS and SPRS systems in sync |
| 4 | Preferred | Experience with and knowledge of CPAs legacy Statewide Financial Systems production support activities |
Other Special Requirements:
- Have experience in gathering business requirements for large projects
- Work independently in a diverse team environment with on-site and remote team members.
- Have strong written verbal and interpersonal communication skills.
- Have knowledge of project management methodologies.
- Have knowledge of technical and functional attributes of Oracle PeopleSoft.
- Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
- Have experience with Agile and other SDLC methodologies.
- Have experience with ITIL methodologies.
- Have experience with or knowledge of information security frameworks (i.e. NIST).
