Business Technology Analyst
Durham, NC - USA
Job Summary
About the role
You will analyze needs and translate them into technology solutions supporting Ethics and Peer Review programs. You will collaborate with team members to gather and document requirements help with system design and enhancements and support testing and implementation of technology projects. You will contribute to ongoing system maintenance troubleshooting and optimization efforts while ensuring understanding between our goals and technical solutions. You will report to the the Senior Manager - Technology and use a hybrid work schedule.
You will
- Elicit analyze and document functional and technical requirements including business rules data mappings system interfaces and non-functional needs. Translate partner input into clear applicable specifications.
- Partner with developers and architects to design scalable high-performing solutions aligned with enterprise standards and our goals.
- Define and support system integrations (APIs data exchanges batch processes); document data flows and ensure data integrity across platforms.
- Configure and support Peer Review Ethics and AMS systems including workflows user roles and business rules. Investigate issues perform root cause analysis and coordinate resolution with IT teams.
- Develop test plans test cases; lead system integration testing (SIT) and user acceptance testing (UAT) to validate functionality and performance.
- Collaborate with partners to manage expectations provide updates and ensure solutions meet our needs.
- Create process flows data flow diagrams and technical documentation to support system development and ongoing operations.
- Develop reports in Salesforce/PEGA/Cloud Platforms. Analyze data flows across systems to ensure consistency identify discrepancies and support operational reporting. Provide insights into case processing data quality and system performance and help troubleshoot data-related issues across integrated platforms.
- Be a Subject Matter Expert; evaluate system impacts of regulatory changes and ensure compliance with audit and data governance standards.
You Have:
3 years experience in business technology analysis web technologies database concepts SDLC environments and reporting tools
3 years experience working in Agile/Scrum environments delivering technology solutions across the software development lifecycle
3 years experience gathering business and technical requirements and translating them into user stories functional specifications and solution documentation
3 years experience supporting testing activities including test planning execution User Acceptance Testing (UAT) and defect resolution
2 years experience in application support production support system maintenance or operational environments (including incident and ticket-based workflows)
3 years experience collaborating with our business and technical teams to analyze processes and provide technology-driven solutions
1 years experience with technical toolsets including Jira and system integrations
Bachelors degree in Computer Science Information Systems Business or related field
How We Support You:
We provide flexibility to help you achieve a good work-life balance. Youll be part of a global diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace including healthcare retirement paid time-off parental leave an employee assistance program. We provide resources that support your mental health and evolve our offerings to meet your needs. We care about our employees welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you your family and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association a Great Place to Work-Certified company we are transforming the accounting and finance profession. We are future-focused empowering the worlds most accomplished accountants to stay relevant meet todays demands and prepare for tomorrows challenges through quality education resources and training.
Learn more about The Association on LinkedIn and our Career Site.
#LI-Hybrid; #GreatPlacetoWork #DNI
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.
The Annual Salary Range for this role is: $80000 - $120000
Please note this is a standard range and exact compensation may vary based on experience and location. If youd like to understand more on the salary range please contact the recruiter listed on this posting.
If youre interested in this role please apply before 19 June
While this role can work remotely in the US please note that we are unable to employ individuals in the state of California.
Required Experience:
IC
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