Business Process Analyst

OPERATIONAL EXCELLENCE DEFINING PROBLEMS. IMPROVING PROCESSES. DELIVERING RESULTS.

THE OPPORTUNITY

We are seeking a Business Process Analyst to help drive operational excellence across Lakeshirts by improving business processes supporting strategic initiatives and partnering with teams to solve operational challenges. This role is a key Continuous Improvement resource focused on administrative customer-facing and cross-functional business processes. Working with Customer Service Sales Production Art Quality Compliance AI Development IT and department leadership you will identify opportunities to improve workflow efficiency standardize processes document requirements and support successful project implementation. If you enjoy understanding how work gets done solving problems facilitating change and making practical improvements we would love to meet you.

PAY SCHEDULE

Pay: $65000-$75000 Based on experience and qualifications.

Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m. 45 hours per week. This position offers a hybrid work arrangement with preferred onsite attendance three days per week in Detroit Lakes MN. Little Falls MN or Longmont CO may also be considered based on business needs.

BENEFITS

Lakeshirts offers a competitive benefits package including medical dental vision life insurance disability coverage paid time off paid holidays 401(k) with company match Employee Assistance Program HSA/FSA options and employee merchandise discounts.

A TYPICAL DAY

• Facilitate process discovery sessions to understand workflows challenges and improvement opportunities.
• Create and maintain process maps workflow documentation SOPs and business procedures.
• Gather document and validate requirements for technology automation and operational improvement initiatives.
• Partner with leaders to identify inefficiencies bottlenecks risks and opportunities for standardization.
• Support project intake prioritization scoping planning and implementation activities.
• Analyze business processes and data to identify opportunities for simplification automation and efficiency gains.
• Coordinate with AI Development IT Compliance Quality and operational teams to support solution design stakeholder meetings change management training and adoption.

SKILLS

• Bachelors degree in Business Administration Operations Management Business Analytics MIS Continuous Improvement or a related field preferred.
• Equivalent education and relevant business process improvement experience will be considered.
• Two to five years of experience in business analysis process improvement project coordination or operational excellence preferred.
• Experience with process mapping workflow analysis requirements gathering and continuous improvement initiatives.
• Strong analytical thinking problem-solving organizational communication facilitation and relationship-building skills.
• Proficiency in Microsoft Excel including data analysis reporting formulas pivot tables and business process analysis.
• Strong working knowledge of Microsoft 365 applications including Teams Outlook Word PowerPoint SharePoint and OneNote.
• Experience using AI tools such as Microsoft Copilot ChatGPT or similar technologies to support productivity documentation analysis and process improvement.
• Ability to identify opportunities for automation workflow optimization and AI-enabled business solutions while working cross-functionally in a fast-paced environment.

WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE

OUR CULTURE is one-of-a-kind and truly sets us apart. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere unlike any other manufacturer. We work hard to be the best and we seek only committed individuals that will help move our company forward and embrace our values and culture. Lakeshirts Blue 84 is one of the largest privately owned screenprint manufacturers in the United States responsible for decorating and distribution of a wide variety of garments for the resort college and K-12 markets. At our headquarters in Detroit Lakes MN we employ over 1000 great people proudly producing 35000 garments daily. Its not just a job but a lifestyle. Our job descriptions help support and guide you in the role you play in making our company successful. LIFES BETTER IN A T-SHIRT. IT REALLY IS.

COGNITIVE OR MENTAL REQUIREMENTS OF THE JOB

Employee must be able to see and hear read and write. Requires good judgment people-oriented flexible organized diplomatic reliable enthusiastic courteous helpful and patient.

PHYSICAL DEMANDS

CONTINUOUSLY: Stands Walks Sits

FREQUENTLY: Lifts under 10 lbs Lifts 25-50 lbs Carries Under 10 lbs Carries 10-24 lbs

OCCASIONALLY: Lifts Carries Pushes Pulls Climbs Balances Bends Twists Crawls Reaches Lifts 25-50 lbs Lifts over 50 lbs Carries 25-50 lbs Carries over 50 lbs Reaches at above or below shoulder height

NEVER: N/A

NOTE / DISCLAIMER

This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed based on the ongoing needs of the business. Employment is at-will and subject to applicable state laws.

Required Experience:

IC