Business Operations Supervisor GI, Pulmonary, Sleep Frontline

Park Nicollet is looking to hire Business Operations Site Supervisor to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

Provides supervision and direction to single site business operations such as medical reception HIM call centers or related business functions across multiple locations. Support staff will consist of 10-30 FTEs. Assures goals and objectives are attained through the planning implementation and directing of processes and support personnel. Directs the coordination and maintenance of the on-line care provider scheduling system and the development of scheduling templates to ensure accuracy of scheduling data. Promotes and maintains good patient relations and patient confidentiality. Considered an expert within a specialty area. Exercises imagination and creative abilities to respond to situations. Identifies unique or complex problem areas and develops recommendations. Contributes to the development of policies and procedures. Assists in the planning development and implementation of new or modified processes. Requires independent action and a high degree of initiative.

Schedule:

Monday to Friday
No Weekends or Holiday
Remote days available

Required Qualifications:

• Education Experience or Equivalent Combination:

  • Associate of Arts or Science degree or equivalent experience/training.

  • One year related supervisory experience or three years related non-supervisory experience preferred preferably in a healthcare environment.

• Licensure/ Registration/ Certification:

  • NA

• Knowledge Skills and Abilities:

  • Proven leadership skills in organizing planning and directing an operation and its staff.

  • Proven proficiency in the operation of the following: Electronic health records multi-line telephone personal computer utilizing applicable software photocopier fax machine and laser and dot matrix printer.
    

Preferred Qualifications:

• Education Experience or Equivalent Combination:

  • NA

• Licensure/ Registration/ Certification:

  • NA

• Knowledge Skills and Abilities:

  • Ability to effectively build relationships and communicate both verbally and in writing with patients and families other leaders hospital staff and department staff.

  • Outstanding judgment and analytical skills and ability to make immediate decisions when necessary.

  • Familiarity with medical terminology is preferred.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance dental insurance a retirement program time away from work insurance options tuition reimbursement an employee