Business Operations Manager, ASP Planning & Business Operations
Job Location:
Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
10 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Application deadline: Jun 16 2026
AWS Specialist and Partners (ASP) Planning & Business Operations is seeking a Business Operations Manager to own the central run the business mechanisms that keep ASP leadership informed aligned and operating efficiently. This role manages the operational cadence infrastructure templates scheduling tooling and process improvement that enables ASP business-aligned teams to run effective executive reviews and leadership meetings at scale.
This role also serves as the knowledge management owner for the entire ASP Planning & Business Operations organization maintaining a unified accessible documentation ecosystem across all team-supported mechanisms (planning executive reviews leadership meetings ticketing internal product management). Subject matter experts across the team own their respective content; this role drives the standards structure and accessibility that make all documentation findable and current.
The ideal candidate is exceptionally organized and self-starting someone who brings order to complexity anticipates what teams need before they ask and continuously improves operational mechanisms through simplification and AI-enabled automation.
This role partners closely with ASP leadership and their Chiefs of Staff ASP Ops business-aligned teams ASP Ops central planning team ASP Ops data teams and internal product management.
Key job responsibilities
* Own central ASP business mechanisms including the ASP xBR cadence (templates scheduling tooling feedback incorporation) and ASP Leadership Team staff meeting agenda ensuring consistent efficient execution across cycles.
* Drive knowledge management excellence for ASP Planning & Business Operations maintaining the teams umbrella Wiki encompassing planning xBR LT meetings ticketing product management and all team-supported mechanisms.
* Partner with mechanism owners to ensure documentation stays accurate and accessible; establish standards for content structure maintenance cadence and discoverability.
* Collect and incorporate stakeholder feedback on operational processes and tooling continuously simplifying mechanisms and eliminating friction.
* Build lightweight AI-enabled solutions (using Amazon Quick Kiro etc.) to automate recurring operational tasks scale knowledge management and reduce manual coordination effort.
* Proactively identify process gaps and improvement opportunities across business operations mechanisms driving measurable efficiency gains cycle over cycle.
A day in the life
You kick off the week confirming the leadership meeting agenda is locked speakers are prepped pre-reads are distributed timing is tight. Between meetings you check in with xBR owners across each business-aligned team to confirm templates are updated and the next review is on track. You notice the Wiki for one mechanism is outdated so you flag the owner and update the structure the afternoon you tune the AI agent that auto-drafts meeting recaps and routes follow-ups. You end the day knowing that tomorrow 50 people will walk into their meetings with everything they need because you made it seamless.
About the team
The ASP Planning and Business Operations team drives strategic planning operational excellence and internal experience transformation across AWS Specialists and Partners. We manage annual planning in-year planning workflow automation and partner internal tooling. Our team culture emphasizes curiosity customer obsession and data-driven decision making. We believe in codify simplify automate fixing the process first then scaling it through tooling and AI.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Experience in business-process design or equivalent
- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field
- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication
- Experience building and maintaining documentation systems (Wiki SharePoint Confluence or equivalent)
- 7 years of sales operations or equivalent experience
- Experience presenting to senior leadership
- Experience working within a high-growth technology company
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
AWS Specialist and Partners (ASP) Planning & Business Operations is seeking a Business Operations Manager to own the central run the business mechanisms that keep ASP leadership informed aligned and operating efficiently. This role manages the operational cadence infrastructure templates scheduling tooling and process improvement that enables ASP business-aligned teams to run effective executive reviews and leadership meetings at scale.
This role also serves as the knowledge management owner for the entire ASP Planning & Business Operations organization maintaining a unified accessible documentation ecosystem across all team-supported mechanisms (planning executive reviews leadership meetings ticketing internal product management). Subject matter experts across the team own their respective content; this role drives the standards structure and accessibility that make all documentation findable and current.
The ideal candidate is exceptionally organized and self-starting someone who brings order to complexity anticipates what teams need before they ask and continuously improves operational mechanisms through simplification and AI-enabled automation.
This role partners closely with ASP leadership and their Chiefs of Staff ASP Ops business-aligned teams ASP Ops central planning team ASP Ops data teams and internal product management.
Key job responsibilities
* Own central ASP business mechanisms including the ASP xBR cadence (templates scheduling tooling feedback incorporation) and ASP Leadership Team staff meeting agenda ensuring consistent efficient execution across cycles.
* Drive knowledge management excellence for ASP Planning & Business Operations maintaining the teams umbrella Wiki encompassing planning xBR LT meetings ticketing product management and all team-supported mechanisms.
* Partner with mechanism owners to ensure documentation stays accurate and accessible; establish standards for content structure maintenance cadence and discoverability.
* Collect and incorporate stakeholder feedback on operational processes and tooling continuously simplifying mechanisms and eliminating friction.
* Build lightweight AI-enabled solutions (using Amazon Quick Kiro etc.) to automate recurring operational tasks scale knowledge management and reduce manual coordination effort.
* Proactively identify process gaps and improvement opportunities across business operations mechanisms driving measurable efficiency gains cycle over cycle.
A day in the life
You kick off the week confirming the leadership meeting agenda is locked speakers are prepped pre-reads are distributed timing is tight. Between meetings you check in with xBR owners across each business-aligned team to confirm templates are updated and the next review is on track. You notice the Wiki for one mechanism is outdated so you flag the owner and update the structure the afternoon you tune the AI agent that auto-drafts meeting recaps and routes follow-ups. You end the day knowing that tomorrow 50 people will walk into their meetings with everything they need because you made it seamless.
About the team
The ASP Planning and Business Operations team drives strategic planning operational excellence and internal experience transformation across AWS Specialists and Partners. We manage annual planning in-year planning workflow automation and partner internal tooling. Our team culture emphasizes curiosity customer obsession and data-driven decision making. We believe in codify simplify automate fixing the process first then scaling it through tooling and AI.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Experience in business-process design or equivalent
- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field
- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication
- Experience building and maintaining documentation systems (Wiki SharePoint Confluence or equivalent)
- 7 years of sales operations or equivalent experience
- Experience presenting to senior leadership
- Experience working within a high-growth technology company
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 147300.00 - 199300.00 USD annually
USA CO Denver - 133900.00 - 181200.00 USD annually
USA NY New York - 147300.00 - 199300.00 USD annually
USA TX Dallas - 133900.00 - 181200.00 USD annually
USA VA Arlington - 133900.00 - 181200.00 USD annually
USA WA Seattle - 133900.00 - 181200.00 USD annually
Required Experience:
Manager
About Company
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