Business Operations Expert Remote

Role Type: Contractor
Location: Remote Global

We are seeking experienced Business Operations Experts to contribute to an AI training project by designing realistic multi-step operational tasks with objective grading criteria. The role involves transforming real-world business workflows into structured benchmark tasks that evaluate AI systems reasoning accuracy and practical decision-making. Prior AI experience is not required.

1. Design multi-step tasks based on real business operations including reporting process design and workflow management.
2. Develop clear instructions and objective grading criteria to ensure consistent evaluation.
3. Create tasks that require operational judgment analytical thinking and accurate interpretation of reference materials.
4. Prepare supporting materials including spreadsheets system exports process documentation and operational reports.
5. Identify ambiguous or ungradable tasks and refine them before submission.
6. Deliver high-quality approved tasks within project deadlines.

1. At least 5 years of hands-on experience in business operations operations reporting process design or workflow management.
2. Experience developing or applying structured standards including SOPs QA checklists process documentation service-level definitions or training assessments.
3. Strong Excel skills and the ability to analyze information across multiple documents.
4. Strong written and spoken English proficiency (B2 minimum; C1 preferred).
5. Experience with AI or LLM evaluation is a plus but not required.

• Engagement: Project-based with payment per approved task.
• Compensation: Up to $90/hour equivalent.
• Estimated Time: Approximately 10 hours per task.
• Work Mode: Fully remote with no geographic restrictions.
• Language Requirement: B2-level English minimum; C1 preferred.

1. Apply and complete the screening questions.
2. Complete the role-specific AI interview to demonstrate your expertise.
3. Complete onboarding with the Talent Operations team.