Business Development Associate

GENERAL SUMMARY

NIC Academy is fast-growing online learning business serving professionals in the senior housing and care industry. Our programs focus on practical real-world education for operators investors lenders developers and other professionals working in this sector.

After launching our first certificate programs (focused on valuation and underwriting properties) and validating early demand NIC Academy is entering its next phase of growth. We are moving from a proof-of-concept phase to scaled growth and we are building the systems programs and learning experiences that will support that expansion.

Were seeking a Business Development Associate who will own the entire learner sales pipelinefrom lead nurturing through program enrollment and completion.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales & Pipeline Management

• Own and manage the full student sales pipeline from first touch to enrollment.
• Conduct outreach discovery and follow-up with prospective learners.
• Develop stage-specific nurture sequences and engagement touchpoints.
• Track student progress and proactively intervene to support completion.

Sales Operations & Reporting

• Own Salesforce setup configuration workflows and reporting.
• Build dashboards forecasts and performance reports.
• Propose pipeline and conversion experiments; test measure and iterate.

Marketing Collaboration

• Partner with Marketing on collateral messaging and outreach campaigns.
• Support segmentation and value proposition development.

Events & Conferences

• Represent the company at industry conferences booths and panels.
• Support event strategy and follow-up processes.

Demonstrate NIC Values for Taking Pride in Our Work Partnering with Others Being a Spark and Investing in Ourselves.

Other duties as assigned.

CORE COMPETENCIES

• Excellent verbal and written communication skills
• Strong influencing skills
• Attention to detail
• Timeliness
• Outstanding customer service

TRAVEL REQUIREMENTS

30 days or more

EDUCATION CERTIFICATION AND/OR EXPERIENCE Required:

• 15 years in sales Business Development.
• Strong communication and relationship building skills.
• Comfort with CRM-driven workflows.

Preferred:

• Experience in online learning
• Experience in senior housing healthcare real estate investment
• Experience representing a brand at conferences.
• Salesforce administration or reporting experience.

WHY NIC

If youve reached this section of the job description and are unsure of whether to apply please do! At NIC we welcome diversity of background and experience. We would encourage you to apply if this is a role you would be passionate about doing every day. When you join NIC youll experience a collaborative and innovative culture working alongside talented team members who live our make Grandma Proud values to support access and choice for older adults. Consistent with our belief that our employees are our most valuable resource NIC offers generous compensation and performance-based incentives including participation in the discretionary bonus pool. NIC also invests in your professional and academic growth with internal training and tuition reimbursement. Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug insurance; dependents and domestic partners eligible Life and supplementary insurance
• Employee Assistance plan including virtual and in person mental health counseling services for individuals and family
• 401(K) retirement plan with company contributions
• Vacation sick personal and floating holidays in addition to paid holidays
• Professional development opportunities
• Paid parental leave

At NIC we believe that to fulfill our mission to provide access and choice to Americas older adults we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued respected and heard.

As such NIC is an Equal Opportunity Employer and we make employment decisions based on qualifications merit and business need. We dont discriminate on the basis of race religion color sex gender identity or expression sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. NIC is committed to the full inclusion of all qualified keeping with our commitment NIC will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly if a reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact

Work is generally remote but when working in the NIC office environment there may be exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily or prolonged periods of time and includes physical demands associated with a traditional office setting e.g. walking standing communicating and other physical functions as necessary. Physical requirements of this position include the following:

Lifting up to 25 lbs.

The noise level in the work environment is usually moderate