Business Analyst I Revenue Protection

Requisition ID: 95750

At Gexa Energy a NextEra Energy Resources company we provide reliable low-cost energy solutions. Focused on customer satisfaction we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If youre passionate about making a difference in the energy industry and delivering exceptional customer experiences join our team today.

Position Specific Description

The Business Analyst I supports account-level research case management reporting audit support and process discipline for EverBright Revenue Protection workflows. This role helps the team manage Salesforce case assignments postponement/deferment and contract modification requests UCC and ABS reporting legal account assistance and recurring analytics used to monitor portfolio performance and operational controls.

Employees in this role support the Revenue Protection organization through account research cross-functional coordination high-quality documentation data validation and recurring reporting. The Business Analyst partners with Legal Compliance Data Analytics Business Management Customer/Operations partners and external servicing stakeholders to resolve account issues support audits and improve recurring workflow.

This position blends operational execution with analytical support. The Business Analyst reviews customer and account-level information prepares accurate stakeholder responses validates data outputs maintains process documentation and supports reporting packages related to delinquency modifications write-offs recoveries UCC filings and financing/audit requests. Success in this role requires attention to detail comfort working across systems clear written communication adherence to documented procedures and the ability to manage both recurring deliverables and time-sensitive ad hoc requests.

• Review Salesforce case workflows and postponement/deferment request processing including assignment review account-level research documentation decision support issue resolution and clear stakeholder communication.
• Respond to ad hoc legal requests by gathering accurate account information coordinating next steps following up with stakeholders and escalating issues when additional review is needed.
• Prepare monthly reports for ABS account modifications and support EverBright financing audit activities by compiling account-level documentation screenshots data extracts and complete responses to Business Management requests.
• Compile UCC reports coordinate updates with Data Analytics and validate Power BI outputs for accuracy.
• Support contract modification workflows by identifying impacted homeowners preparing and validating data inputs developing technical reporting analyzing impairment and contract value-at-risk exposure tracking payment outcomes and assisting with escalated modification reviews.
• Perform ad hoc analysis to support Revenue Protection leadership portfolio monitoring operational escalations and process improvement decisions.
• Maintain consistent process documentation transition materials status updates and operating discipline across recurring Revenue Protection workflows.

A successful candidate will have

Atleast 2 years of experience in an analyst operations or customer financial services environment; working with data and reporting; cross functional collaboration and communication.

Bachelors degree in Business Finance Economics Data/Analytics or a related field

Strong Excel skills; experience with SQL and/or Power BI (or similar BI tools) and familiarity with Salesforce workflows or similar system

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt
Employee Type:Full Time
Job Category: Finance Accounting & Business Analytics
Organization: Gexa Energy LP
Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race color age national origin religion marital status sex sexual orientation gender identity gender expression genetics disability protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals including accommodations related to compliance with conditional job offer requirements consistent with federal state and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation please send an e-mail to providing your name telephone number and the best time for us to reach you.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

.

#LI-MS1