Branch Manager

Job Title: Branch Manager
Location: Watertown South Dakota
Company: I-State Truck Center

I-State Truck Center is a premier heavy-duty truck dealership and service network representing Freightliner Western Star and other leading OEM brands across the Upper Midwest. Our Watertown location is a high-volume full-service dealership offering parts and service operations.

Position Overview

The Branch Manager is the senior leader of the Watertown dealership and is fully accountable for all financial performance customer experience employee engagement and operational excellence. This is a highly visible entrepreneurial leadership role ideal for a proven dealership GM or an ambitious multi-department manager ready to take full P&L ownership of a multi-million-dollar revenue operation.

Since 1957 Interstate Companies Inc. has grown from one of the worlds first Detroit Diesel distributors into a dynamic family-owned organization that proudly serves the transportation industry. Today more than 1700 team members across our corporate office and five operating divisionsInterstate Assembly Systems Interstate Bearing Systems Interstate Energy Systems Interstate Power Systems and I-State Truck Centerlive our Pride in Service promise every day.

The Role as Branch Manager you are the face of I-State Truck Center in the South Dakota market. You will lead all parts and service operations while building lasting industry relationships and delivering the exceptional customer experience that has defined our reputation for nearly 70 years.

Key Responsibilities

• Full P&L ownership achieve or exceed annual revenue gross profit and net operating income targets.
• Lead all departments (Parts Service and Administration).
• Develop and execute annual business plans forecasts and capital expenditure requests.
• Recruit develop and retain a high-performing leadership team (Service Manager Parts Manager etc.).
• Oversee facility maintenance appearance and compliance with OEM image standards and all federal/state regulations (DOT OSHA EPA etc.).
• Build and maintain strong relationships with key fleet customers OEM representatives (Freightliner/Western Star/Daimler Truck North America) and vendor partners.
• Champion a safe ethical and inclusive workplace culture aligned with company values.
• Actively participate in 20-Group and OEM council meetings and implement best practices across the dealership.

Qualifications & Requirements

• Minimum 510 years of progressive leadership experience in a heavy- or medium-duty truck dealership (Freightliner Peterbilt Kenworth International etc.).
• Proven full P&L management experience with annual revenues exceeding multiple millions.
• Demonstrated success growing market share and improving profitability in a competitive commercial truck market.
• Strong financial acumen ability to read and react to financial statements absorb fixed operations and maximize F&I penetration.
• Deep knowledge of parts & service absorption warranty administration and extended warranty programs.
• Exceptional leadership coaching and team-building skills with a track record of developing talent and reducing turnover.
• Excellent communication and customer-facing skills; comfortable presenting to large fleet customers and OEM executives.
• Proficiency with CDK Pfizer/Procede Karmak or similar dealership management systems.
• Valid drivers license and ability to maintain a Class B CDL (or willingness to obtain).

Preferred (Not Required)

• Prior General Manager or multi-department management experience at a Freightliner or Western Star dealership.

Compensation & Benefits

• Highly competitive base salary performance-based bonus program (uncapped).
• Full benefits package including health dental vision 401(k) with match paid time off and OEM training.
• Company vehicle will be provided.
• Relocation assistance available for the right candidate.

Employee Benefits

• Competitive Wages: Earn what youre worth with a strong salary and commission structure.
• Tuition Assistance: Support for educational and career growth.
• Comprehensive Health Coverage: Health dental and vision plans starting the first day of the following month.
• Paid Time Off (PTO): Begins accruing on day one of full-time employment.
• Holidays: 6 holidays plus 2 floating holidays per year.
• 401(K): Company matching to support your future.
• Disability and Life Insurance: Long-term and short-term disability and life insurance provided.
• Healthiest You: Virtual healthcare access paid by Interstate.
• Pet Insurance: Coverage for your furry friends.
• Employee Discounts: Available on products and services.
• Employee Assistance Program: Free 24/7 access to guidance for lifes challenges.
• Health and Well-being Screening: Paid screenings for employees and their spouses.

Note: This job description is not exhaustive and duties may evolve to meet business needs.

Interstate Companies is an Equal Opportunity Employer. We welcome all qualified candidates to apply by submitting a resume for consideration.

: Join our team and lead field service excellence at I-State Truck Centers!

#DTLYL