Branch Manager
Red Lodge, MT - USA
Job Summary
Join Our Team at Altana Federal Credit Union!
Are you looking to take the next step in your banking career At Altana Federal Credit Union we take pride in delivering exceptional service to our members and fostering a supportive growth-oriented workplace for our team. As the Branch Manager of our Red Lodge Branch youll play a key leadership role in shaping team success driving member satisfaction and supporting financial wellness within our community.
At Altana were more than just a workplacewere a community that values your ideas growth and contributions. If you have a passion for leadership and are experienced in consumer lending and financial services we encourage you to apply today!
What Youll Do
As Branch Manager youll be responsible for the day-to-day operations of the Red Lodge Branch. Youll lead a dynamic team cultivate a member-focused culture and ensure Altana continues to be a trusted financial partner in the community. Your key responsibilities will include:
Lead coach and develop branch team members to deliver exceptional member service
Supervise teller operations ensuring efficient accurate and friendly service at the front line
Monitor and manage daily cash operations including vault balancing drawer audits and ensuring compliance with cash handling policies
Provide consumer lending services to our members including loan interviews processing and approvals within authority
Ensure branch compliance with all credit union policies procedures and regulatory requirements
Maintain branch security and risk management including opening/closing procedures and safety protocols
Foster a positive productive work environment that supports collaboration accountability and individual growth
Handle escalated member concerns or complex transactions with professionalism and care
Build and maintain strong relationships with members supporting their long-term financial goals
Actively participate in community engagement and networking opportunities to promote Altanas presence
Promote Altanas Mission Vision and Core Values in every interaction
What Were Looking For
Were seeking a proactive and people-focused leader with strong knowledge of consumer lending and financial services. Our ideal candidate will have:
Three to five years of consumer lending experience preferred
Three to five years in a leadership or management role preferably in the financial industry
Strong understanding of financial products services and regulatory requirements
Proven ability to motivate and develop high-performing teams
Knowledge of branch operations teller duties and cash handling procedures
Excellent communication organizational and problem-solving skills
A member-first mindset and a passion for helping others achieve financial success
At Altana youre joining more than an organization. Youre joining a community. We believe in caring for our team members the way we care for our members: with respect support and a genuine commitment to helping people thrive.
Here your work matters. Your voice matters. You matter.
If youre ready to grow contribute and make a meaningful impact on a team that puts people first every day wed love to meet you.
Required Experience:
Manager
About Company
Discover personalized financial solutions and exceptional service at Altana Federal Credit Union, from savings and loans to investments.