Boutique Fitness Studio Supervisor Spokane, WA

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Training & development

• Supervise and directly participate in - all aspects of the studios daily operations.
• Ensure proper business practices systems and operational processes are maintained and enforced with both team members and clients.
• Oversee and maintain accurate recordkeeping for membership and financial documents and records.
• Ensure the facility is exceptionally clean maintained operationally sound and that all equipment and systems are functioning properly.
• Provide and maintain the highest level of customer service with a hospitality approach and mindset.
• Provide effective decision-making skills relative to business and customer-facing issues and needs.

• Implement help develop and execute strategies to drive membership growth sales and membership retention to achieve revenue targets.
• Execute lead generation marketing strategies and outreach initiatives that promote the health and wellness benefits our studio to increase membership sales and member retention
• Use effective business-to-business and community outreach tactics to collaborate with local businesses and community members to market and promote the studio outside of studio.
• Plan promote and execute prospecting and member-focused events for the studio monthly both inside and outside of the studio.
• Track and report daily/weekly metrics on leads conversions and attrition to Owners.
  
  

• Actively participate in all aspects of the daily operational needs of the studio.
• Supervise lead and provide daily direction and oversight to team members following pre-set playbooks and owners promotion plans.
• Lead daily team huddles or meetings to communicate goals review results conduct ongoing training reinforce service standards and celebrate team wins.
• Provide feedback coaching and operational support to all team members.
• Monitor team performance provide coaching and feedback and implement performance improvement plans as needed.
• Assist owners with employee training orientations conduct interviews on-boarding and process excellence.
• Assist owners with communicating scheduling needs including covering schedule of team members when not present reporting and conducting staff performance reviews.
• Promote a collaborative positive professional inclusive supportive and high-energy studio culture.

• Previous supervisory experience: 2-3 Years (Preferred)
• Sales Experience: 3 Years (Preferred)
• Customer Service / Hospitality Experience: 3 Years (Preferred)
• Previous supervisory experience in hospitality retail fitness or a similar role with strong sales and people leadership skills.
• Associate or bachelors degree (Preferred) with an emphasis business entrepreneurship hospitality or a related field is preferred
• Health & Fitness-minded people with a passion for fitness strongly preferred.

• Strong Leadership Skills with the ability to inspire motivate train and keep a team accountable and focused on hitting their goals.
• Excellent interpersonal verbal and written communication skills including professional phone etiquette and in-person communication.
• Multi-tasking capabilities with attention to detail strong organizational skills and the ability to manage a dynamic environment.
• Strong time-management skills with ability to identify focus prioritize appropriately when faced with competing priorities.
• Ability to work function and lead in a team environment.
• Working proficiency with desktop mobile technology and utilization of cloud-based documents.

• Compensation: $25 per hour plus overtime as needed.
• Bonus Potential: Monthly Quarterly and Annual Bonus potential upon meeting specific metrics.
• Additional Benefits: PTO 401k Paid Training ability to exercise at the studio and Growth Opportunities.

• Full-Time: A full-time role of at least 35 hours per week in the studio with additional hours when needing to cover shifts for team members. And/or when additional hours are needed outside the studio for events and outreach.
• Flexible Hours: Ability to work a flexible schedule including early mornings evenings weekend hours and special events as needed to perform the role.

Orangetheory is a science-based full-body workout that uses technology to measure performance so members can prove they are a 60-minute class led by a highly trained and certified coach members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone your body burns additional calories as you recover over the next 24 hours.

For us physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact our brand purpose is tohelp people live longer more vibrant lives. When we help our members to put in the work at our studios they will experience benefits in their day-to-day. They will be physically stronger but beyond that they will notice improvements to their mood cognition sleep and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease chronic illness depression and even heartbreak and the loss of loved ones. Theyll simply have the energy to play with their grandchildren run a 5K or go hiking. When we can help our members to take care of their body and mind amazing things can happen.More Orangetheory More LIFE.

Orangetheory is committed to encouraging facilitating and upholding an environment centered on diversity equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing valuing and empowering every employee inspiring a diverse franchise network and uplifting the members and communities we serve. Click here to see more about Diversity Equity and Inclusion at Orangetheory.

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_{I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee not the franchisor OTF Franchisor LLC or any of its affiliates (OTFF). With respect to any position with a franchisee I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee who is solely responsible for all employment related matters in their studio. This means among other things that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment including hiring firing discipline supervision staffing and scheduling. OTFF will not receive a copy of my application will have no control over whether I receive an interview and/or am ultimately hired does not control and is not responsible for the employment policies and practices of independent franchisees and does not employ independent franchisees employees. If I am hired to work at an independent franchisees studio the independent franchisee and not OTFF will be my employer. By submitting my application and resume I am confirming that I am agreeing and consenting to the foregoing.}

_{Orangetheory values your privacy so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application that information will be submitted directly to the independent franchisee who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information please refer to that franchisees privacy policy or contact them directly. For all other information about how the franchisor OTF Franchisor LLC or any of its affiliates (OTFF) may collect and process personal information please Experience:}

Manager