Bookstore Associate Lead

The Bookstore Associate Lead position exists to provide support including handling cash/receipts coordination of financial and Bookstore reports receiving and inventory communication via signage internal and external channels and social media as well as customer service duties. This position also can lead the team confidently if there is no management on Duties/Responsibilities:Sets cash drawers for the dayPrepares daily cash balance reconciliations and bank depositsPrepares daily weekly and monthly reports for Bookstore Finance and other departmentsManages the cash base in the bookstoreOpens and closes the bookstore on a schedule determined by Bookstore management including counting the cash drawersAccesses and works in a secured area with the bookstore safeCreates and monitors Bookstore communication to include social media Facebook newsletter signage used in the bookstoreCoordinates internal communication ImIn Did You Know responsible for receiving vendor orders and maintaining backstockIs responsible for yearly cycle counts of the inventoryRepresents the ministry of Focus on the Family to visiting constituency and local customersProcesses sales transactions accurately and efficiently using point of sale software systemHas a comprehensive knowledge of the methods procedures and policies within the organizationAnswers a variety of correspondence with oversightReceives distributes and screens incoming mail for appropriate distribution; categorizes/prioritizes and prepares responsesIs responsible for processing all customer shipping ordersIs responsible for taking care of customers with defective product via mailOrders and inventories office supplies; maintains machine supplies and assists with retail suppliesFacilitates onboarding for new employees on policies and procedures specific to the bookstoreOther Duties/Responsibilities:Function as back up to management when not availableAssist in identify inventory needs and communicate needs to managementBible imprintingMaintain Broadcast Resources and displayAttends regular staff meetingsPerforms other duties as assignedManagerial Breadth/Scope of Job:Function as back up to management when not availableWorking Environment/Physical Requirements:Must be able to pass a Post Offer Pre-hire Physical examOccasional holiday and weekend work is requiredRetail bookstore10000 sq. feetAbility to stand or walk throughout entire work shift stooping kneelingRepetitive motionkeying sales transactionsLadder work with required trainingSome Holiday work requiredAbility to lift up to 40 QUALIFICATIONS/REQUIREMENTSCharacter/Spiritual:Exemplifies Ephesians 5:1-2 Therefore be imitators of God as dear children and walk in love as Christ also has loved us and given Himself for the Great Commission given by Jesus Christ in Matthew 28:19-20 Go therefore and make disciples of all the nations baptizing them in the name of the Father and of the Son and of the Holy Spirit teaching them to observe all things that I have commanded you; and lo I am with you always even to the end of the a consistent witness for Jesus Christ; maintains a courteous Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral ConductandStatement of Faith; upholds Focus on the Familys ministry in prayerPrays personally for Focus on the Familys staff and constituents and may occasionally lead in a public prayerEngages in Christian ministryDemonstrates behaviors aligned with FOF core valuesThis role is considered a Spokesperson for Focus on the Family and should represent Focus position and tone at all timesPersonal Characteristics:Approachable articulate detail-orientedPersonable friendly courteous and outgoing personalitySelf-motivated able to work without close supervisionCreative flexible quick learner team - orientedKnowledge/Experience:Associates Degree or equivalent2-4 years of experience in retail sales basic accounting and customer serviceIn-depth knowledge of FOF mission philosophy and valuesSkills Abilities and Special Talents/Gifts:Ability to handle ever-changing atmosphere of retail environmentAbility to transcend personal issues to be an excellent representative of FOF at all timesAbility to empathize with and calm agitated constituents/customersBasic understanding of Microsoft OfficeBasic understanding of Bookstore Manager Point of Sales software or equivalentAbility to multi-taskExcellent communication (listening and verbal) and interpersonal skillsBasic organizational skillsAbility to work effectively in a multi-function team environmentAbility to operate point of sales system and standard office equipment (adding machine multi-line telephone etc.)Good presentation skills (presenting or explaining product)Flexible in work scheduling and workload including working on SaturdaysAbility to describe product in a competent mannerStrong understanding of the various FOF ministries and how they impact one anotherStrong attention to detail and accuracyAbility to accurately handle money transactions and reconciliationsAptitude for handling unique situationsDiscretion in handling confidential informationIntegrity in handling cashStewardship Requirements:Responsible for a cash base of $2500Pay Range: $19.30 to $22.76Application Materials Required:Cover Letter Resume/CV*Colorado Residents: In any materials you submit you may redact or remove any age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this Materials Instructions:Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines on the Family puts a high value on our team members and offers a unique benefit scheduled for 20 hours or more per week are eligible for:Norton LifeLock ID Theft CoverageLegal Shield/ID Shield CoverageAFLAC403B Retirement PlanVacation Time & Vacation PayoutSick TimeHolidaysService AwardsCommunity Service DaysBookstore DiscountFitness CenterEmployees scheduled for 30 hours or more per week are eligible for all the above and:Medical PlanDental PlanVision PlanLife InsuranceDisability InsuranceFlexible Spending AccountsEAP (Employee Assistance Program)Tuition ReimbursementWarehouse Membership ReimbursementNote: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language refer to the governing plan documents.*Temporary employees are not eligible for benefits except for:Sick TimeBookstore DiscountFitness CenterTentative Search Timeline:Priority will be given to applications submitted by September 12 2026 However this posting will remain open until potential employee start date is September 28 2026Posting date: August 12 2026Un-posting date:ongoing until filledPosting contact email: