Pay Range: $22-24/hour DOE Schedule: Full-Time or Part-Time Available Monday-Friday
A Day in the Life of an Accounts Receivable Billing Collections Specialist at SERVPRO
No two days are exactly the same at SERVPRO but if you enjoy organization problem-solving and helping keep a business running smoothly youll fit right in.
Your day may start by reviewing accounts receivable aging reports processing payments and following up on outstanding balances. Throughout the day youll communicate with customers regarding invoices answer account-related questions create and send invoices research billing discrepancies and work closely with management to ensure accounts remain current.
While collections is an important part of this role customer service is equally important. Many of our customers have recently experienced property damage to their homes or businesses and professionalism empathy and effective communication are critical.
This position plays a key role in the financial health of our company by helping ensure invoices are accurate payments are collected and customer accounts are properly maintained.
Primary Responsibilities
Create and distribute customer invoices accurately and timely
Review accounts receivable aging reports and follow up on outstanding balances
Make collection calls and send collection correspondence
Process customer payments and maintain accurate payment records
Research and resolve billing discrepancies
Maintain detailed account notes and collection activity records
Assist with customer account inquiries and payment arrangements
Work closely with management to monitor and reduce outstanding receivables
Maintain accurate customer and financial records in QuickBooks
Assist with administrative office tasks and phone coverage as needed
Support month-end reporting and reconciliation activities
Maintain confidentiality of customer and company financial information
Required Skills & Experience
Previous accounts receivable billing collections bookkeeping or related experience preferred
Experience with QuickBooks preferred
Strong customer service and communication skills
Comfortable making collection calls and discussing past-due balances
Strong attention to detail and organizational skills
Proficiency in Microsoft Office particularly Outlook and Excel
Ability to prioritize tasks and manage multiple responsibilities
Ability to work independently and as part of a team
Ability to successfully pass a background check
Physical Requirements
Ability to sit stand and walk for prolonged periods
Ability to lift and carry up to 25 pounds
Ability to operate standard office equipment including computers phones printers and scanners
Work Environment
Full-time or part-time position in-person at SERVPRO of Lake Geneva
Monday-Friday schedule
Fast-paced office environment supporting restoration cleaning and construction operations
Frequent interaction with customers insurance companies and vendors
Important Information
Health insurance is not currently offered
401(k) with company match available after eligibility requirements are met
Candidates must be comfortable making collection calls and discussing outstanding balances
Reliability attendance accuracy and professionalism are critical to success in this role
What Were Looking For
Someone who enjoys keeping things organized and accurate
Strong communication and customer service skills
Experience with billing collections accounts receivable or bookkeeping
Excellent attention to detail and follow-through
Confidence speaking with customers about invoices and payment status
Ability to multitask and manage competing priorities
A dependable team player who takes ownership of their work
At SERVPRO this role is much more than simply sending invoices. We are looking for someone who will help maintain strong customer relationships keep our accounts current and support the overall success of our team.
Compensation: $22.00 - $24.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Unclear Seniority
Responsive recruiterBenefits:401(k)401(k) matchingDental insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAccounts Receivable Billing Collections SpecialistSERVPRO of Lake GenevaPay Range: $22-24/hour DOE Schedule: Full-Time or Part-Time Available Monday-Frid...
Pay Range: $22-24/hour DOE Schedule: Full-Time or Part-Time Available Monday-Friday
A Day in the Life of an Accounts Receivable Billing Collections Specialist at SERVPRO
No two days are exactly the same at SERVPRO but if you enjoy organization problem-solving and helping keep a business running smoothly youll fit right in.
Your day may start by reviewing accounts receivable aging reports processing payments and following up on outstanding balances. Throughout the day youll communicate with customers regarding invoices answer account-related questions create and send invoices research billing discrepancies and work closely with management to ensure accounts remain current.
While collections is an important part of this role customer service is equally important. Many of our customers have recently experienced property damage to their homes or businesses and professionalism empathy and effective communication are critical.
This position plays a key role in the financial health of our company by helping ensure invoices are accurate payments are collected and customer accounts are properly maintained.
Primary Responsibilities
Create and distribute customer invoices accurately and timely
Review accounts receivable aging reports and follow up on outstanding balances
Make collection calls and send collection correspondence
Process customer payments and maintain accurate payment records
Research and resolve billing discrepancies
Maintain detailed account notes and collection activity records
Assist with customer account inquiries and payment arrangements
Work closely with management to monitor and reduce outstanding receivables
Maintain accurate customer and financial records in QuickBooks
Assist with administrative office tasks and phone coverage as needed
Support month-end reporting and reconciliation activities
Maintain confidentiality of customer and company financial information
Required Skills & Experience
Previous accounts receivable billing collections bookkeeping or related experience preferred
Experience with QuickBooks preferred
Strong customer service and communication skills
Comfortable making collection calls and discussing past-due balances
Strong attention to detail and organizational skills
Proficiency in Microsoft Office particularly Outlook and Excel
Ability to prioritize tasks and manage multiple responsibilities
Ability to work independently and as part of a team
Ability to successfully pass a background check
Physical Requirements
Ability to sit stand and walk for prolonged periods
Ability to lift and carry up to 25 pounds
Ability to operate standard office equipment including computers phones printers and scanners
Work Environment
Full-time or part-time position in-person at SERVPRO of Lake Geneva
Monday-Friday schedule
Fast-paced office environment supporting restoration cleaning and construction operations
Frequent interaction with customers insurance companies and vendors
Important Information
Health insurance is not currently offered
401(k) with company match available after eligibility requirements are met
Candidates must be comfortable making collection calls and discussing outstanding balances
Reliability attendance accuracy and professionalism are critical to success in this role
What Were Looking For
Someone who enjoys keeping things organized and accurate
Strong communication and customer service skills
Experience with billing collections accounts receivable or bookkeeping
Excellent attention to detail and follow-through
Confidence speaking with customers about invoices and payment status
Ability to multitask and manage competing priorities
A dependable team player who takes ownership of their work
At SERVPRO this role is much more than simply sending invoices. We are looking for someone who will help maintain strong customer relationships keep our accounts current and support the overall success of our team.
Compensation: $22.00 - $24.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
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