Bilingual Community Health Worker

The Community Health Worker (CHW) supports patients in managing social and health-related needs by providing outreach education care coordination and ongoing follow-up. Under supervision the CHW works closely with interdisciplinary care teams community partners and patients to improve engagement access to services and health outcomes.

The CHW II may manage more complex patient needs help train and mentor CHW I staff support referral assignment and lead special projects as assigned.

• Screen enroll and support patients in community-based programs
• Provide patient education mentorship follow-up and treatment plan reinforcement
• Coordinate appointments transportation and community resources
• Support patient engagement and help address barriers to care
• Collaborate with physicians nurses care managers behavioral health staff and other CHWs
• Build strong relationships with community organizations and internal teams
• Assist with special projects referral coordination and training support as needed
• Travel to patient homes community sites clinics and meetings as required

• High school diploma or equivalent required
• Must be able to read write and speak English
• Maryland CHW Certification required
• Minimum of 2 years of experience in a social community healthcare managed care or medical office setting
• For internal candidates 1 year of CHW I experience may qualify as a promotional opportunity for CHW II

• Strong interpersonal communication and customer service skills
• Excellent organization follow-through and problem-solving abilities
• Ability to work independently and recognize when professional intervention is needed
• Comfortable using a computer and entering data accurately
• Compassionate flexible and effective in working with diverse populations

• Reliable daily transportation for work-related travel required
• If using a personal vehicle valid drivers license and proof of insurance are required
• Completion of required training within 30 days of hire

Salary Range: Minimum 22.33/hour - Maximum 36.86/hour. Compensation will be commensurate with equity and experience for roles of similar scope and cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.