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Benefits Assistant
Job Location:
Job Location:
Westchester, IL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 August 2026 (19 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Position Summary
Reporting to the Manager of Benefits the Benefits Assistant provides administrative and operational support for the Universitys employee benefits programs. The position serves as a first point of contact for routine employee inquiries assists with benefit transactions maintains accurate records coordinates communications and supports departmental processes that contribute to an efficient and positive employee experience.
Essential Functions
Provides operational support for the execution of University benefit plans and leave programs. Serves as the initial point of contact for routine employee benefit inquiries by phone email and in person providing accurate information and directing more complex issues to the appropriate Benefits staff. Monitors the Benefits shared email inboxes triages requests researches routine questions and ensures timely follow-up. Processes employee benefit transactions including enrollments qualifying life events dependent verification terminations beneficiary updates and other benefit-related changes. Reviews benefit documentation for completeness and accuracy and follows up with employees to obtain missing information. Responsible for tuition remission administration including processing applications and awards verifying eligibility communicating with employees organizing information for the Graduate Tax Waiver committee and maintaining accurate records. Coordinates the distribution of benefit communications educational materials and annual notices. Supports annual Open Enrollment by preparing materials coordinating employee communications scheduling informational sessions and assisting employees throughout the enrollment process. Assists with benefits billing invoice reconciliation and documentation required for internal controls and audits.
Preferred Qualifications
Experience working with HRIS or benefits administration systems.
Work Environment
Office Environment: Employees are protected from weather conditions or contaminants but not necessarily occasional temperature changes.
Reporting to the Manager of Benefits the Benefits Assistant provides administrative and operational support for the Universitys employee benefits programs. The position serves as a first point of contact for routine employee inquiries assists with benefit transactions maintains accurate records coordinates communications and supports departmental processes that contribute to an efficient and positive employee experience.
Essential Functions
Provides operational support for the execution of University benefit plans and leave programs. Serves as the initial point of contact for routine employee benefit inquiries by phone email and in person providing accurate information and directing more complex issues to the appropriate Benefits staff. Monitors the Benefits shared email inboxes triages requests researches routine questions and ensures timely follow-up. Processes employee benefit transactions including enrollments qualifying life events dependent verification terminations beneficiary updates and other benefit-related changes. Reviews benefit documentation for completeness and accuracy and follows up with employees to obtain missing information. Responsible for tuition remission administration including processing applications and awards verifying eligibility communicating with employees organizing information for the Graduate Tax Waiver committee and maintaining accurate records. Coordinates the distribution of benefit communications educational materials and annual notices. Supports annual Open Enrollment by preparing materials coordinating employee communications scheduling informational sessions and assisting employees throughout the enrollment process. Assists with benefits billing invoice reconciliation and documentation required for internal controls and audits.
Preferred Qualifications
Experience working with HRIS or benefits administration systems.
Work Environment
Office Environment: Employees are protected from weather conditions or contaminants but not necessarily occasional temperature changes.
Required Experience:
Junior IC
About Company
Fordham is a top-ranked Catholic university in NYC, offering exceptional education in the Jesuit tradition to approx. 15,000 students across 9 schools.
