Behavior Support Program Manager Olympia UP to 3000 in Retention Bonuses
Job Location:
Olympia, WA - USA
Hourly Salary:
USD 35 - 39
Posted:
15 July 2026 (30+ days ago)
Application Deadline:
5 December 2026
Vacancies:
1 Vacancy
Job Summary
Behavior Support Program ManagerJob Title: Behavior Support Program Manager UP to $3000 in Retention BonusesHourly Rate: $35.00 - $39.00 (Based on time with the Company)Job Status: Full TimeWork Base: OlympiaHelping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services support and advocacy for individuals in positive and life-enriching Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission Vision and Core applicants are subject to a background check. Once a conditional offer is made and a background check has been completed if SAILS Washington is concerned about a conviction that is directly related to the job we reserve the right to withdraw the offer of We Provide:Medical Vision and Dental InsuranceVoluntary Short-term and Long-term DisabilityEmployee Assistance Program (EAP)Company Paid Basic Life Insurance & ADD plus Voluntary Life InsuranceAccrued Paid Time OffUnlimited Peer Referral ProgramOn-Demand Pay!!Working Advantage employee discount programHealth Savings Account (HSA)Flexible Savings Account (FSA)401(K)Capella University DiscountSummaryResponsible for the day-to-day operations of Residential Services. Will work closely with the SAILS Washington Residential Services Director as well as Area Director and other management team members to ensure the highest level of service quality to the individuals that we serve. ESSENTIAL DUTIES AND RESPONSIBILITIESObserves clients on an individualized Initial PBSP and updates as needs PBSP for each client at time of yearly PCSP organizes analyzes and disseminates behavioral direct staff to the PBSP and periodically (weekly) reviews behavior data to ensure direct staff are tracking reviews and modifies training to our Residential staff on clients behavioral all annual Person-Centered Service Plan (Assessments) client Individual Instruction and Support Plan Positive Behavior Support Plan Refusal of Services Plans and Restrictive Procedure plans are written within required plans are reviewed as policy Semi-Annual plan reviews with Program Supervisors to ensure client goals are being implemented and that progress is being client care committee with the Area Director to ensure with stakeholders: teachers guardians caseworkers medical specialists and direct planning meetings to develop or modify in the screening of referrals and initial intake assessment of potential fidelity evaluation to ensure behavioral support plans are being implemented and services are delivered as with the Area Director to create and provide training related to behavioral support to our Residential lead in investigations related to alleged allegations of abuse neglect and exploitation of and promotes SAILS Behavioral and Organizational Philosophy and policies and in client psychoactive medication review appointments as and implements visual aids as needed for all incident reports related to behavioral progressive counseling to staff relating to their knowledge implementation and progress of clients per their behavior and support in collaboration with other behavioralprofessionals supervisors case managers and client guardiansProvide one to one and group training for staff as needed and complete weekly reviewof behavior data into excelor other tracking software for annual and semi-annual for being Crisis On Call on a rotating basis and providing support to supervisors after work hours this includes client emergencies staffing emergencies and guardians - required response time is one hour for urgent Quality Assurance checks at assigned programs utilizing MyFieldAudit. Other duties as QUALIFICATIONSMust be at least 21 years of age. Some college education and or in the field experience. Bachelors Degree in a related field is have a minimum of three years supervisory experience in social work child care and/or support staff industry providing direct services to the elderly and or children/adults with developmental support to adults of children with Autism IntellectualDisability BehavioralDisorders or MentalHealthMust have fingerprints and criminal clearance prior to starting. Must have a drivers license and a vehicle to drive. Must obtain Nursing Assistant - Registered (NAR) within 30 days of hire and then be Nurse Delegated for all clients where delegation is in Crisis Prevention Institute within 120 days of in CPR/First Aid within 30 days of - must demonstrate strong interpersonal communication skills by being respectful responsive and providing clear feedback and through - demonstrated by completing requested tasks within given timelines responding to emails telephone calls messages and other communication platforms within 24-48 hours - sooner for emergent knowledge of DDA policies Client Rights and Responsibilities and Mandated Reporting and Incident ReportingSolution-focused approach to issues concerns and program managementTime Management - demonstrated by consistently meeting deadlines and completing assigned tasks and weekly and monthly skills - demonstrated by the ability to compile requested information quickly responding to staff client and guardians within 24 hours effective calendar management meeting deadlines and addressing emergent needs within one - working knowledge of Google Suite and Microsoft; be able to adapt to changing to learn and adapt to changing DemeanorCommitment to Person Centered solutions - by collaborating with client guardians and family members supervisor and staff to develop solutions that will work for ability to collaborate with stakeholders by communicating client needs and concerns and working toward solutions for the clients best ability to build leaders within their teams by fostering an environment built on trust and professional ability to network and build relationships by working with members of the community DDA families and organizations that support the clients we to SAILS Mission Vision and Values by developing and frequently reviewing department and individual goals with Residential Team members that work toward SAILS mission and ENVIRONMENTThis position is primarily in the field work is high pressure and often requires attention after traditional work hours. Extended periods of sitting may be required at a desk while using the computer phone use is frequent. The employee is occasionally exposed to outside weather performing the essential functions of this job the employee will be exposed to clients who may ask inappropriate personal questions display socially unacceptable personal behaviors use profanity and sexually explicit phrases make insulting remarks or threats regarding appearance age sex or race and exhibit defiance dishonesty and assaultive or self-destructive behaviors. PHYSICAL DEMANDS While performing the duties of this job the employee is regularly required to sit stand walk talk and hear; use hands to finger handle or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close distant and peripheral vision color and depth perception and ability to adjust Washington and Citizen Access Residential Resources are part of the Redwood Family Care Network family of companies. Operating in California Washington Arizona and Nevada. Responsible Compassionate & Trusted. Redwood Family Care Networks mission is to provide World Class person-centered services support and advocacy for individuals in positive and life-enriching environments.
Required Experience:
IC